Zorro is seeking a candid, growth-minded Customer Success professional to join its London-based hybrid team. You will own customer relationships from onboarding through renewal, becoming the primary contact for your accounts and leading regular reviews to drive measurable outcomes.
You will also help plan outbound campaigns, analyse performance, refine messaging with founders, and support AI-enabled product enhancements. English fluency is essential and curiosity about AI is encouraged.
#J-18808-LjbffrGTM Operations Lead - AI-Driven SaaS employer: Zorro
Zorro is an exceptional employer that fosters a dynamic and collaborative work culture, where employees are empowered to take ownership of meaningful projects from day one. With a focus on innovation in AI for finance, team members have the unique opportunity to work closely with experienced founders and directly influence both product development and commercial strategy. Located in London, with hybrid working options available, Zorro offers clear pathways for career progression and encourages personal growth through hands-on experience and customer engagement.
