Business Analyst in City of London

Business Analyst required to join a respected London based Not-for-Profit organisation in Central London on a 12 month Fixed Term Contract to support a major redevelopment of their data heavy core business application.

Salary: To £55,000 + 25 days holidays plus 3 days over Christmas, bonus, 12.5% non-contributory pension scheme, private medical, employee assistance programme, work events.

Location: Central London Hybrid 2 days office, 3 days WFH.

Environment: Innovative, creative and collaborative culture with investment in regular learning & development opportunities. Health and wellbeing key focuses for their staff.

This is a 12 month Fixed Term Contract.

Opportunity: Working as part of an Agile Scrum team and reporting to the Project Manager, you will act as the bridge between users, business requirements and UX representation. The Business Analyst is central to translating what users are saying into clear, structured requirements and ensuring those needs are reflected in the design and functionality of a new web based application. The company operates within a data-heavy environment, where large volumes of transactional data are processed, matched and allocated. Small team environment, so you must be adaptable and hands-on, a Business Analyst who can look beyond their immediate remit and consider the wider business impact of decisions across the whole project lifecycle.

Key Responsibilities:

• Analyse, document and challenge existing systems, workflows and data structures.
• Capture and document as-is and to-be states, including detailed gap analysis.
• Work with the Project Manager to develop a roadmap from current to future state.
• Gather and document requirements, pain points and user stories.
• Create personas and represent user journeys in collaboration with UX specialists.
• Understand the data/information architecture of the existing system and supporting spreadsheets and processes, mapping this to the new application.
• Build and refine backlogs in Jira and maintain documentation in Confluence.
• Work with the 3rd party developers to ensure the effective implementation of the design ideas.
• Support usability testing and software release quality assurance.
• Contribute to Scrum ceremonies and Agile delivery.

Essential Experience:

• Degree educated (or equivalent).
• Proven experience delivering value as a Business Analyst to web and application development projects within a small company or team.
• Experience working on UX focused projects.
• Strong experience in complex businesses with data heavy environments.
• Ability to understand relational database structures and data models.
• Experience documenting processes and user journeys.
• Agile/Scrum environment experience.
• Strong stakeholder engagement and workshop facilitation skills.

Desirable Experience:

• CRM, Finance, Membership or Subscription product experience.
• Working in a Charity or Not-For-Profit Organisation.
• Experience querying transactional databases (e.g. SQL).
• Wireframing tools (Adobe XD, Axure or similar).
• Atlassian tools (Jira, Confluence).
• BA, Scrum or Agile certifications.

If you are a commercially aware, data-driven Business Analyst who enjoys blending process analysis, UX collaboration and deep data understanding this could be a genuinely rewarding opportunity. Apply now to find out more.