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For Companies At a Glance
- Tasks: Review and manage daily fraud cases, investigating across all Zopa products.
- Company: Join Zopa, a pioneering bank redefining finance with a people-first approach.
- Benefits: Hybrid work model, competitive pay, and time off in lieu for weekend shifts.
- Why this job: Make a real impact in finance while working in a supportive and innovative environment.
- Qualifications: Attention to detail and experience in document review or call listening.
- Other info: Be part of a top-rated workplace with opportunities for growth and development.
The predicted salary is between 28800 - 48000 £ per year.
Our Story
Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.
As a Fraud Specialist at Zopa, you will be responsible for reviewing and managing daily fraud cases, as well as investigating fraud cases across all Zopa products. This role requires a keen eye for detail, the ability to gather key evidence to support a claim or investigation (including experience in document review and call listening of suspicious contacts), and an inquisitive nature.
Working pattern:
- This is a hybrid role, with the team working in the office three days a week.
- Your working week will consist of 7.5 hour shifts scheduled between 8:00 am and 8:00 pm, Monday to Friday.
- You will also be required to work one day of the weekend every other week, from 9:00 am to 5:30 pm, which will be worked remotely. If you work a weekend day, you will receive a day off during the week in lieu.
- In addition, you will be required to work two bank holidays per year, for which you will receive time off in lieu.
Fraud Specialist (Hybrid) (Hiring Immediately) in Manchester employer: Zopa
Contact Detail:
Zopa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Specialist (Hybrid) (Hiring Immediately) in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Zopa on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Zopa's mission and values. Show us how your skills as a Fraud Specialist align with our goal of redefining finance. We love candidates who are passionate about making an impact!
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss real-life scenarios where you've tackled fraud cases. We want to see your thought process and how you approach challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining the Zopa team.
We think you need these skills to ace Fraud Specialist (Hybrid) (Hiring Immediately) in Manchester
Some tips for your application 🫡
Show Your Passion for Finance: When writing your application, let your enthusiasm for the finance industry shine through. We want to see how you connect with our mission at Zopa and how you can contribute to redefining banking.
Highlight Relevant Experience: Make sure to showcase any experience you have in fraud investigation or related fields. We’re looking for those keen eyes for detail, so don’t hold back on sharing specific examples of your past work!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and qualities we’re looking for in a Fraud Specialist. This shows us you’re genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Zopa!
How to prepare for a job interview at Zopa
✨Know Your Fraud Basics
Before heading into the interview, brush up on your knowledge of fraud detection and prevention techniques. Zopa is looking for someone with a keen eye for detail, so be prepared to discuss specific methods you've used in past roles or how you would approach a case.
✨Show Your Inquisitive Nature
Zopa values an inquisitive mindset, so during the interview, don’t hesitate to ask questions about their processes and challenges. This shows your genuine interest in the role and helps you understand how you can contribute to their mission of redefining finance.
✨Highlight Relevant Experience
Make sure to share specific examples from your previous work that demonstrate your ability to manage and investigate fraud cases. Discuss any experience with document review or call listening, as these are key aspects of the role at Zopa.
✨Embrace the Hybrid Work Model
Since this is a hybrid role, be ready to discuss how you manage your time and productivity both in the office and remotely. Share any strategies you have for staying organised and effective while working from home, especially when it comes to tackling fraud investigations.