Zopa is hiring for a fraud analyst to protect customers from fraud while ensuring smooth onboarding for genuine customers. You will review daily fraud alerts, conduct document checks and listen to suspicious calls, gathering evidence to back up claims or investigations.
The role involves handling escalations, conducting payment reviews, and coordinating with Cifas and law enforcement as needed. It is a hybrid role based in Manchester, with some remote flexibility and occasional weekend work.
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Fraud Operations Specialist — Hybrid Role in Manchester employer: Zopa
Zopa is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to take ownership of their roles in shaping data privacy strategies. With a strong focus on professional development, team members benefit from growth opportunities and the chance to work alongside industry experts in a vibrant London setting. The hybrid work model enhances work-life balance, making Zopa a rewarding place for those seeking meaningful employment in the field of data privacy.
