LondonCSO General - CSO General /Employee - Permanent /HybridOur StoryHello there. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Follow us on Instagram @zopalifeThe TeamYou will join Data Privacy within Zopa’s Operational Risk and Compliance function. We are building a more sophisticated, risk-based approach to privacy: one that protects customers, enables responsible use of data and helps teams make clear decisions in the grey areas. As Senior Data Privacy Manager, you will be the senior first-line privacy lead across the business. You will line-manage a Data Privacy Associate and partner with Engineering, Technology, Operations, Legal, Risk and Information Security on high-impact product, data and operational questions. Help to build and embed a risk-based framework for data privacy risk, including a usable view of risk appetite. Partner with data and technology teams on complex data-use and data-governance decisions. Develop our Data Privacy Associate, through mentoring, standards and exposure to complex problem-solving. Identify manual privacy processes that can be simplified or automated. About You:Bring substantial practical data privacy experience, with strong working knowledge of UK GDPR and its enforcement context. Use sound judgement to balance privacy rights, customer protection, business objectives and residual risk. Build constructive relationships with product, technology, operations, legal, risk and security partners. Recognise data and technology risks without requiring expertise in a particular tool or platform. Added bonus:Experience in fintech, technology, banking or another regulated environment. Experience of automated decision-making systems with significant or legal effects. Knowledge of privacy considerations across AI model training, prompting and outputs. Legal, operational-risk or dedicated data-protection qualifications. LI-AP1At Zopa we value flexible ways of working.We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. Our approach to AI in interviewsAt Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. Because of that, we want to be transparent about how we think about AI use during our hiring process. Behavioural and competency-based interviews: please don't use AI. An AI-generated answer can't tell us that. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it - the tools you chose, your reasoning, and the decisions you made along the way.
Remote Data Privacy Manager in London employer: Zopa
Zopa is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to take ownership of their roles in shaping data privacy strategies. With a strong focus on professional development, team members benefit from growth opportunities and the chance to work alongside industry experts in a vibrant London setting. The hybrid work model enhances work-life balance, making Zopa a rewarding place for those seeking meaningful employment in the field of data privacy.
