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For Companies At a Glance
- Tasks: Lead the Payments Processing strategy and collaborate with teams to enhance payment features.
- Company: Join Zopa, a pioneering fintech redefining banking with a customer-first approach.
- Benefits: Flexible working, competitive salary, and the chance to work abroad for up to 120 days a year.
- Why this job: Make a real impact in the payments industry while working in a dynamic and innovative environment.
- Qualifications: 5+ years in payments product management, ideally within UK fintech or consumer finance.
- Other info: Diverse workplace culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Our Story
Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward.
About the team:
The Payments Tribe in Zopa are responsible for end-to-end payments flows for all Zopa’s products and internal payments. Our Payments Tribe is crucial to enabling Zopa’s mission to become the ‘Home of Money’ for our customers. Our team mission is to build and deliver innovative payment features that customers love. We have several innovative payments features being developed and key infrastructure projects that we are focusing on to help us achieve this mission.
The Payments Processing Senior Product Manager role is responsible for ensuring we send payments to and from Zopa products for our customers quickly, safely and at scale. Owning supplier relationships, payments processing architecture, strategy and vision. The impact of this role cuts across all Zopa products and so involves working with senior leadership across the business. It is an opportunity to make real impact on our journey to become the Home of Money, so, it’s an exciting time to join the Tribe!
A day in the life:
- Own the Payments Processing strategy & vision, collaborating with the Payments Director to ensure alignment with the longer-term business strategy.
- Day to day delivery of the Payments Processing roadmap.
- Owning quarterly OKRs and outcomes that enable the payments strategy.
- Close collaboration with all product areas within Zopa to manage prioritisation of key payments outcomes across all areas of the business.
- Build close relationships with key stakeholders such as all Product areas, Compliance, Risk, Legal, Operations & Finance to collaborate on improving payments processing.
- Manage supplier relationships for Payments Processing, working closely with the Payments Director and Procurement to manage these key relationships.
- Own the Payments Processing KPIs and monitor progress and improve upon them where possible.
About you
- You have spent 5+ years working in a payments product environment. Ideally this experience will be UK payments focused at a Fintech, or consumer facing Financial Institution.
- You’re passionate about Product and comfortable working in an Agile product team environment.
- You are excited by Zopa’s journey that we’re on and full of ideas to help us continue to grow.
- You’re outcomes focused and highly proactive. You take ownership of the product’s success, including where this goes beyond your immediate remit.
- You are actively engaged in the payments industry, using industry knowledge and data to shape your strategic thinking.
- You have experience acting as a leader in cross-functional teams.
- When you think about who your “team mates” are, your “go-to” would be engineering, product peers and wider business stakeholders.
At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Product Manager - Payments in London employer: Zopa
Contact Detail:
Zopa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager - Payments in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Zopa. A friendly chat can open doors and give you insights that a job description can't.
✨Tip Number 2
Prepare for the interview by understanding Zopa's mission and values. Show us how your experience aligns with our goal of redefining finance and making it customer-centric.
✨Tip Number 3
Be ready to discuss your past projects in detail. We want to hear about your successes and how you've tackled challenges in payments processing—make it relatable!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're genuinely interested in being part of the Zopa family.
We think you need these skills to ace Product Manager - Payments in London
Some tips for your application 🫡
Show Your Passion for Payments: When you're writing your application, let your enthusiasm for the payments industry shine through. Share specific examples of how you've made an impact in previous roles and why you're excited about Zopa's mission to redefine finance.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Product Manager - Payments role. Highlight relevant experience, especially in UK payments, and align your skills with what we’re looking for in the job description. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Zopa and our culture!
How to prepare for a job interview at Zopa
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of the payments landscape, especially in the UK. Understand the latest trends, regulations, and technologies that are shaping the industry. This will not only show your passion for the role but also help you engage in meaningful conversations during the interview.
✨Showcase Your Strategic Thinking
Be prepared to discuss how you've previously developed and executed payment strategies. Think about specific examples where your decisions had a measurable impact. Zopa is looking for someone who can align their vision with the company's long-term goals, so highlight your experience in this area.
✨Build Relationships, Even Virtually
Since collaboration is key at Zopa, think of ways you've successfully built relationships with cross-functional teams in the past. Be ready to share examples of how you’ve worked with stakeholders from different departments, like Compliance or Finance, to achieve common goals.
✨Embrace Zopa's Culture
Familiarise yourself with Zopa’s mission and values. They’re all about redefining finance and putting people first. During the interview, express how your personal values align with theirs and how you can contribute to their culture of innovation and inclusivity.
