At a Glance
- Tasks: Shape the future of motor finance and personal loans, impacting millions of lives.
- Company: Join Zopa, a pioneering bank redefining finance with a people-first approach.
- Benefits: Flexible working, competitive salary, and a vibrant workplace culture.
- Other info: Diverse team culture with opportunities for growth and collaboration.
- Why this job: Make a real difference in lending products and solve genuine customer problems.
- Qualifications: Experience in product management and a passion for understanding customer needs.
The predicted salary is between 60000 - 80000 £ per year.
Our Story
Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.
Our Product Managers work on products that directly impact millions of people's financial lives. In this role in our Loans tribe, you'll shape the future of motor finance and personal loans – Zopa's most valuable products. This isn't about incremental improvements. It's about reimagining what lending products can be. Whether you're crafting features that help customers effortlessly manage their loans, revolutionising our originations funnels, or building tools that delight our 100+ motor finance dealers, you'll be solving real problems for real people.
A day in the life:
- Building from zero to one: Take products from initial spark to product-market fit, then scale them to serve hundreds of thousands of customers
- Obsessing over metrics that matter: Identify the levers that drive real impact and lead cross-functional initiatives to move them
- Partnering with brilliant engineers: Work side-by-side with your squad to make smart trade-offs between perfection and speed
- Living in your customers' world: Combine quantitative data with qualitative insights to truly understand what customers need (not just what they say they want)
- Breaking down barriers: Build genuine relationships with compliance, legal, and security teams – turning potential blockers into your biggest champions
- Shipping at pace: Champion a test-and-learn culture where we validate fast, fail fast, and scale what works
About you:
- You're a builder at heart. You've shipped customer-facing products that made a real difference, whether building from scratch or transforming existing ones
- You can point to specific metrics you've moved and explain exactly how you did it
- You understand that great products come from hundreds of small decisions made well
- You're customer-obsessed (really). You know that loving customers isn't just about being nice – it's about deeply understanding their problems
- You're equally comfortable analysing data patterns and sitting down with customers for in-depth conversations
- You can synthesise multiple sources of insight into clear product decisions
- You bias towards action: You'd rather ship something imperfect and learn than debate endlessly
- You know how to balance speed with quality, and when each matters most
- You see constraints as creative challenges, not roadblocks
- You're a natural collaborator: When asked about your team, you immediately think of engineers and designers, not just other PMs
- You've worked in cross-functional squads and know how to get the best from diverse perspectives
- You can influence without authority and bring people along on the journey
Bonus points for:
- Fintech experience (though great product thinking trumps domain knowledge)
- Experience in lending, credit, or financial products
- A track record of building habit-forming products
- Stories about products you've built that you're genuinely proud of
We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz.
At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Product Manager - Loans in London employer: Zopa
Zopa is an exceptional employer that fosters a collaborative and innovative work culture, where employees are empowered to take ownership of their roles in shaping data privacy strategies. With a strong focus on professional development, team members benefit from growth opportunities and the chance to work alongside industry experts in a vibrant London setting. The hybrid work model enhances work-life balance, making Zopa a rewarding place for those seeking meaningful employment in the field of data privacy.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Loans in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Zopa. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Product Manager - Loans in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Zopa.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Zopa's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Zopa
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Zopa.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Zopa will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Zopa employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
