At a Glance
- Tasks: Lead the implementation of our People Analytics platform and drive data-driven insights.
- Company: Join Zopa, a pioneering bank redefining finance with a people-first approach.
- Benefits: Flexible working, competitive salary, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact by transforming workforce data into actionable insights.
- Qualifications: Experience in people analytics and strong stakeholder management skills required.
The predicted salary is between 60000 - 75000 £ per year.
Our Story
Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.
We’re looking for a People Analytics Lead to help transform how Zopa uses workforce data. Following the launch of our new People Analytics platform, OneModel, you’ll lead the next phase of its implementation, driving adoption, building self-service reporting and ensuring it delivers meaningful value across the business. Alongside this, you’ll maintain business-critical reporting, strengthen data governance, and provide trusted insights to senior leaders, the Executive Committee and Board. This is a hands-on role where you’ll work closely with People, Finance, Technology, and external partners to build a scalable and trusted people analytics capability.
A day in the life:
- Own and deliver the OneModel roadmap, prioritising business needs, and platform enhancements.
- Develop dashboards, metrics and self-service reporting for colleagues and senior leaders.
- Produce Executive Committee and Board reporting, alongside ad hoc analysis.
- Maintain accurate and consistent people, organisational and headcount data.
- Partner with Finance to create a single source of truth for workforce reporting.
- Manage implementation partners, Technology teams, and third-party vendors.
- Improve data governance, reporting definitions and documentation.
- Automate manual processes and standardise reporting across the People team.
- Support Reward, Talent Acquisition, Learning & Development and Employee Experience with actionable insight.
- Use data storytelling to turn analysis into clear business recommendations.
About you:
You’ll combine strong people analytics experience with excellent stakeholder management and hands-on delivery skills. You’ll be comfortable working with complex data, leading platform improvements and presenting clear insights to senior audiences. You’ll ideally have:
- Experience implementing or developing an enterprise people analytics platform.
- Experience with OneModel, Visier, Workday People Analytics, ChartHop or a similar platform.
- Strong experience working with people data, reporting and analytics.
- Experience creating dashboards and self-service business intelligence solutions.
- Advanced Excel skills and experience combining data from multiple systems.
- A good understanding of data governance, data quality and master data management.
- Experience managing vendors or implementation partners.
- Confidence presenting insights to senior leaders, Executive Committees or Boards.
- Strong communication skills and the ability to influence technical and non-technical stakeholders.
Experience with SQL, Power BI, Tableau, HiBob, Lever or working within a regulated environment would be beneficial. You’ll be commercially minded, highly organised, and comfortable balancing strategic priorities with hands-on delivery. Most importantly, you’ll care deeply about data integrity and using people insight to improve business performance and the employee experience.
At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Our approach to AI in interviews
At Zopa, AI isn't something we're testing out — it's part of how we work every day. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. Because of that, we want to be transparent about how we think about AI use during our hiring process.
Behavioural and competency-based interviews: please don't use AI. These conversations are designed to understand you — your experiences, your judgment, and how you've approached real situations. An AI-generated answer can't tell us that. What it can do is get in the way of us finding out whether we're the right fit for each other.
Technical interviews: it depends on the role. Some technical stages actively welcome AI use, others don't. Your Talent Partner will let you know what's expected at each stage. Where AI is part of the assessment, we'll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
People Analytics Manager/Lead (12 month FTC) in London employer: Zopa
At Zopa, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Remote Auto Account Manager in the North East, you'll benefit from flexible working arrangements, comprehensive training programmes, and ample opportunities for career advancement, all while contributing to a pioneering company in the fintech space.
StudySmarter Expert Advice🤫
We think this is how you could land People Analytics Manager/Lead (12 month FTC) in London
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Zopa and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace People Analytics Manager/Lead (12 month FTC) in London
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Zopa. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Zopa
✨Showcase Your Adaptability
Given that this is a temporary HR role at Zopa, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Zopa uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Zopa.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Zopa.
