Financial & Strategy Manager in London

LondonFraud & Financial Crime Strategy - Fraud & Financial Crime Strategy /Employee - Permanent /HybridOur StoryHello there. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Follow us on Instagram @zopalifeWe're looking for a Financial Crime Strategy Manager to play a pivotal role in shaping and evolving our financial crime framework. Reporting to the Head of Financial Crime, you'll act as a trusted deputy, leading major strategic initiatives, influencing senior stakeholders, and helping build the next generation of financial crime controls across the bank.You'll work at the heart of the business, partnering with Product, Engineering, Data and Operations teams to design smarter controls, improve customer outcomes and enable safe, sustainable growth.Deputise for the Head of Financial Crime across leadership, product and governance forums.Lead major financial crime initiatives from concept to delivery, including transaction monitoring, screening, customer risk assessment and control optimisation.Act as a senior decision-maker for complex financial crime matters within delegated authority.Design and enhance financial crime controls across KYC, screening, monitoring, SARs and customer risk assessment.Use data, insight and emerging technologies to improve effectiveness, efficiency and customer experience.Represent the 1st Line position with credibility and influence, working closely with Risk, Compliance and senior stakeholders.Mentor and develop colleagues, helping build capability across the wider financial crime function.About you:Significant experience leading financial crime strategy, controls or operations within banking, fintech, payments or a regulated financial services environment.Strong expertise across key financial crime disciplines, including transaction monitoring, KYC/CDD, screening, customer risk assessment and SARs.A product-minded approach, with the ability to balance risk management, customer outcomes and commercial objectives.Strong understanding of the UK financial crime regulatory landscape.This is an opportunity to help define the future of financial crime at one of the UK's leading digital banks. You'll have genuine ownership, visibility and influence, working on high-impact initiatives that shape how we prevent financial crime while delivering great customer experiences.If you're excited by building, improving and challenging the status quo, we'd love to hear from you.#LI-LK1At Zopa we value flexible ways of working.We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week.Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. As a proud partner of Jobs 2030, we're committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs. Your Talent Partner will let you know what's expected at each stage.