At a Glance
- Tasks: Transform banking with analytics, automation, and AI to enhance customer experiences.
- Company: Join Zopa, a pioneering bank redefining finance with a people-first approach.
- Benefits: Flexible working, competitive salary, and opportunities for personal growth.
- Other info: Dynamic team culture with a focus on diversity and collaboration.
- Why this job: Be at the forefront of innovation in finance and make a real impact.
- Qualifications: STEM degree or equivalent experience; strong analytical and problem-solving skills.
The predicted salary is between 45000 - 55000 £ per year.
Our Story
Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.
Zopa's Analytics teams are building new automated ways to find the problems that impact customers and the bank and stop them before they spread. Leveraging analytics, automation and AI-enabled tooling, we’re moving away from manual controls towards scalable automated systems and controls that can proactively detect problems and improve customer outcomes. This is a new and highly visible area for Zopa, with strong backing from senior leadership and real opportunity to shape how analytics, automation and AI are used to solve real business problems. You’ll work across Product, Analytics, Engineering and Risk to understand how processes actually work, where data lives, and how we can turn messy operational processes into scalable automated solutions and controls. Banking is the business of risk management - put yourself at the heart of it and join us on the journey to unleashing the power of cutting edge technologies in this business critical area!
The first focus will be lending products, including customer statements and related communications, with scope to expand into other product areas over time.
A day in the life...
- You’ll speak to stakeholders across the business to understand processes that may not be fully documented.
- Investigate how data moves through systems and work out what needs to be monitored, validated or automated.
- Use SQL, Python and AI-enabled tools to build scalable automated solutions that were previously unimaginable, like our cutting edge AI tool that ensures we identify and protect our vulnerable customers.
- Partner with Product and Engineering teams to understand system architecture and support implementation.
- Help improve the quality, reliability and scalability of how we identify and prevent operational issues.
- Shape a new capability at Zopa, creating approaches and patterns that can be reused as the function grows.
About you...
- Degree or equivalent experience in a STEM field or similar.
- Highly curious, with a strong instinct to dig deeper and understand how systems, processes and data flows work.
- Comfortable working in ambiguous environments where problems are not fully defined.
- Strong logical thinking and problem-solving skills, with a practical and structured approach.
- Strong communication and stakeholder skills, with the confidence to ask good questions and challenge assumptions.
- A proactive mindset with examples of taking ownership and driving work forward independently.
- Exposure to SQL, Python or similar analytical tooling, or strong evidence of the aptitude to learn quickly.
- Excited by automation, AI and using technology to solve real business problems.
Added bonus:
- Experience in operations, consulting, fintech or other fast-moving environments.
- Experience using AI tools to solve real problems, with the ability to critically assess outputs rather than accept them at face value.
- Personal projects, courses or other examples that demonstrate coding curiosity or technical learning.
At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
Diversity Statement: Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Analyst (Risk Technology) in London employer: Zopa
At Zopa, we pride ourselves on being a forward-thinking employer that champions innovation and inclusivity in the finance sector. Our vibrant London office fosters a collaborative work culture where employees are empowered to take ownership of their projects, with ample opportunities for professional growth through exposure to cutting-edge technologies like AI and automation. With flexible working arrangements, including the option to work abroad for up to 120 days a year, we ensure our team members can achieve a healthy work-life balance while contributing to meaningful change in banking.
StudySmarter Expert Advice🤫
We think this is how you could land Analyst (Risk Technology) in London
✨Tip Number 1
Network like a pro! Reach out to current or former Zopa employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the analytics team. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for your interview by diving deep into Zopa's products and services. Understand how they use analytics and AI to improve customer outcomes. This will show your genuine interest and help you stand out as a candidate who’s ready to contribute.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves tackling ambiguous challenges, try working through some case studies or real-world problems related to risk management and automation. This will help you think on your feet during interviews.
✨Tip Number 4
Don’t forget to showcase your curiosity! Whether it’s through personal projects or learning new tools, highlight your passion for technology and analytics. Zopa loves candidates who are eager to learn and grow, so let that shine through!
We think you need these skills to ace Analyst (Risk Technology) in London
Some tips for your application 🫡
Show Your Curiosity:When you're writing your application, let your curiosity shine through! Talk about how you've dug deep into problems in the past and what you learned from those experiences. We love candidates who are eager to understand the 'why' behind processes.
Be Specific About Your Skills:Make sure to highlight your experience with SQL, Python, or any AI tools you've used. We want to see concrete examples of how you've applied these skills in real-world situations. Don't just say you know them; show us how you've used them to solve problems!
Communicate Clearly:Strong communication is key for us at Zopa. In your application, be clear and concise about your experiences and how they relate to the role. Use straightforward language and avoid jargon where possible. We appreciate a good storyteller!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us that you’re genuinely interested in joining our team at Zopa!
How to prepare for a job interview at Zopa
✨Know Your Tech
Make sure you brush up on your SQL and Python skills before the interview. Zopa is looking for someone who can leverage these tools to build automated solutions, so be ready to discuss your experience and any personal projects that showcase your coding curiosity.
✨Understand the Business
Familiarise yourself with Zopa's mission and how they’re redefining finance. Be prepared to discuss how analytics and automation can improve customer outcomes, and think about how you can contribute to their vision of proactive problem-solving.
✨Ask Good Questions
During the interview, don’t hesitate to ask insightful questions about the processes and systems at Zopa. This shows your curiosity and willingness to dig deeper, which are key traits they value in a candidate.
✨Show Your Proactive Mindset
Prepare examples from your past experiences where you took ownership of a project or solved a problem independently. Zopa appreciates candidates who can drive work forward and thrive in ambiguous environments, so highlight your problem-solving skills.
