Hybrid IT Service Desk Engineer - Windows, Mac & AV

Hybrid IT Service Desk Engineer - Windows, Mac & AV

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Zopa

At a Glance

  • Tasks: Provide friendly IT support across Windows, Mac, and mobile devices in a hybrid role.
  • Company: Join Zopa, a forward-thinking company based in London.
  • Benefits: Enjoy a competitive salary, flexible working, and opportunities for growth.
  • Other info: Collaborate with diverse teams and tackle exciting tech challenges.
  • Why this job: Be part of a dynamic team improving tech support with automation and AI.
  • Qualifications: Experience in IT support and a passion for technology.

The predicted salary is between 30000 - 40000 £ per year.

Zopa is seeking an IT Support Specialist to join our London-based team.

You will deliver friendly, proactive help across Windows, mac OS, and mobile devices, with a strong in-person presence in the London office and hybrid remote support.

You’ll own tickets, meet SLAs, manage AV and workspace tech, handle device provisioning for new starters, and collaborate with IT, Info Sec and other squads to resolve complex issues while exploring automation and AI to improve service delivery.

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Hybrid IT Service Desk Engineer - Windows, Mac & AV employer: Zopa

At Zopa, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Remote Auto Account Manager in the North East, you'll benefit from flexible working arrangements, comprehensive training programmes, and ample opportunities for career advancement, all while contributing to a pioneering company in the fintech space.

Zopa

Contact Details:

Zopa Recruitment Team

We think you need these skills to ace Hybrid IT Service Desk Engineer - Windows, Mac & AV

Windows Support
macOS Support
Mobile Device Support
AV Technology Management
Ticket Management
SLA Management
Device Provisioning