At a Glance
- Tasks: Manage key auto finance accounts and build strong partnerships with dealers and brokers.
- Company: Join Zopa, a pioneering bank redefining finance with a people-first approach.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Enjoy a vibrant workplace culture and the chance to work from abroad.
- Why this job: Make a real impact in the finance industry while working with a dynamic team.
- Qualifications: Experience in auto finance and account management, with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Our Story
Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward.
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.
At Zopa, we collaborate to provide outstanding support to customers across the financial industry — with responsible lending at the heart of what we do. The Auto Account Manager plays a key role in this, working alongside the Head of Sales and broader team to grow and maintain strong partnerships with Zopa’s network of dealer and broker partners. This role will support continued growth by taking ownership of key accounts and delivering excellent service. Building and nurturing long-term relationships will be a central part of your success here.
A day in the life:
- Serve as the main point of contact for assigned partner accounts
- Build trusted, consultative relationships with key accounts and stakeholders
- Grow the Zopa Auto Finance programme by developing new accounts within your network
- Ensure timely and effective delivery of solutions aligned with partner goals
- Communicate progress of monthly/quarterly initiatives with stakeholders
- Lead regular business reviews with partners to evaluate performance and opportunities
- Monitor key account metrics such as volume, credit quality, and pricing
- Maintain accurate records and insights in Salesforce
- Collaborate across the sales team to identify growth opportunities
- Address partner needs and manage escalations professionally
- Help shape the Auto Ops team by contributing industry knowledge
- Host webinars and training workshops for partners
- Ensure compliance with internal processes, audits, and controls
- Work closely with the Commercial Team to support the Auto Partner Success strategy
About you:
- You bring a strong network of dealers from your experience in the auto finance industry
- You have experience in account management and understand auto trade language and processes
- You’re an empathetic and confident communicator, committed to delivering seamless service
- You’re skilled in stakeholder management and comfortable working with people at all levels
- You hold a full UK Driving Licence (with fewer than 6 points)
Please note this role will be based remotely but will require regular travel to clients around the North East.
We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
Diversity Statement: Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people.
Remote Auto Account Manager (North East) in Essex employer: Zopa
At Zopa, we pride ourselves on being a forward-thinking employer that champions innovation and collaboration in the finance sector. Our remote Auto Account Manager role offers the flexibility of working from home while also providing opportunities for face-to-face engagement in our vibrant new headquarters in Canary Wharf, set to open in 2025. With a strong emphasis on employee growth, a supportive work culture, and the chance to make a meaningful impact in the industry, Zopa is an exceptional place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Auto Account Manager (North East) in Essex
✨Tip Number 1
Network like a pro! Reach out to your contacts in the auto finance industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews by researching Zopa and its values. Understand their approach to customer service and how they redefine finance. This will help you connect your experience with what they’re looking for.
✨Tip Number 3
Showcase your relationship-building skills! During interviews, share examples of how you've nurtured partnerships in the past. Zopa values strong connections, so make sure to highlight your successes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Zopa team.
We think you need these skills to ace Remote Auto Account Manager (North East) in Essex
Some tips for your application 🫡
Show Your Passion for Finance:When you're writing your application, let your enthusiasm for the finance industry shine through. We want to see that you’re not just looking for any job, but that you genuinely care about redefining finance and making a difference at Zopa.
Tailor Your Experience:Make sure to highlight your relevant experience in auto finance and account management. We love seeing how your background aligns with the role of Auto Account Manager, so don’t hold back on showcasing your skills and achievements!
Be Authentic:We appreciate authenticity! Use your own voice in your application. Share your unique perspective and experiences that have shaped your approach to customer service and relationship building. This helps us get to know the real you.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Zopa
✨Know Your Stuff
Before the interview, dive deep into Zopa's history and values. Understand their approach to finance and how they differentiate themselves in the market. This will not only show your genuine interest but also help you align your answers with their mission.
✨Showcase Your Network
As an Auto Account Manager, your connections in the auto finance industry are crucial. Be ready to discuss your network of dealers and how you’ve successfully built relationships in the past. Highlight specific examples where your connections led to successful outcomes.
✨Communicate Confidently
Since this role requires strong communication skills, practice articulating your thoughts clearly and confidently. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing past experiences or challenges you've faced.
✨Prepare for Role-Specific Scenarios
Anticipate questions related to account management and stakeholder engagement. Think about how you would handle common scenarios, such as managing escalations or delivering solutions aligned with partner goals. Being prepared with thoughtful responses will set you apart.
