At a Glance
- Tasks: Use analytics and AI to automate problem detection and improve customer outcomes.
- Company: Join Zopa, a forward-thinking fintech with a diverse and inclusive culture.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and enjoy a supportive workplace culture.
- Why this job: Make a real impact by shaping innovative solutions in a dynamic environment.
- Qualifications: STEM degree or equivalent experience; strong analytical and problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
Zopa's Analytics teams are building automated ways to find problems that impact customers and the bank, using analytics, automation and AI-enabled tooling to move away from manual controls towards scalable systems and controls that proactively detect problems and improve customer outcomes. The first focus will be on lending products, including customer statements and related communications, with scope to expand into other product areas over time.
Responsibilities
- Speak to stakeholders across the business to understand processes that may not be fully documented.
- Investigate how data moves through systems and determine what needs to be monitored, validated or automated.
- Use SQL, Python and AI-enabled tools to build scalable automated solutions, such as our cutting‑edge AI tool that identifies and protects vulnerable customers.
- Partner with Product and Engineering teams to understand system architecture and support implementation.
- Help improve the quality, reliability and scalability of how we identify and prevent operational issues.
- Shape a new capability at Zopa by creating approaches and patterns that can be reused as the function grows.
Qualifications
- Degree or equivalent experience in a STEM field or similar.
- Highly curious, with a strong instinct to dig deeper and understand how systems, processes and data flows work.
- Comfortable working in ambiguous environments where problems are not fully defined.
- Strong logical thinking and problem‑solving skills, with a practical and structured approach.
- Strong communication and stakeholder skills, with the confidence to ask good questions and challenge assumptions.
- A proactive mindset with examples of taking ownership and driving work forward independently.
- Exposure to SQL, Python or similar analytical tooling, or strong evidence of the aptitude to learn quickly.
- Excited by automation, AI and using technology to solve real business problems.
Additional Bonus
- Experience in operations, consulting, fintech or other fast‑moving environments.
- Experience using AI tools to solve real problems, with the ability to critically assess outputs rather than accept them at face value.
- Personal projects, courses or other examples that demonstrate coding curiosity or technical learning.
Work Arrangement
We value face‑to‑face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2‑3 days a week. You’ll also have the option of working from abroad for up to 120 days a year. *Subject to having the right to work in the country of choice.
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to diversity, equity and inclusion is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Analyst (Risk Technology) employer: Zopa
Zopa is an exceptional employer that fosters a collaborative and inclusive work culture, where innovation thrives through the use of cutting-edge technology and AI. With a strong emphasis on employee growth, Zopa offers opportunities to engage in meaningful projects that directly impact customer outcomes, all while maintaining a healthy work-life balance in a vibrant London setting. The company's commitment to diversity ensures that every voice is heard, making it a truly unique place to develop your career.
StudySmarter Expert Advice🤫
We think this is how you could land Analyst (Risk Technology)
✨Tip Number 1
Network like a pro! Reach out to current employees at Zopa on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Analyst role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for those interviews by brushing up on your SQL and Python skills. We know you’ve got the basics down, but being able to demonstrate your problem-solving abilities with real examples will set you apart. Practice coding challenges or work on personal projects to showcase your skills.
✨Tip Number 3
Show your curiosity! During interviews, ask insightful questions about how Zopa uses AI and automation in their processes. This not only shows your interest in the role but also highlights your proactive mindset, which is something we value highly at StudySmarter.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Zopa and ready to take that next step in your career.
We think you need these skills to ace Analyst (Risk Technology)
Some tips for your application 🫡
Show Your Curiosity:We want to see your passion for digging deeper into systems and processes. In your application, share examples of how you've explored complex problems or taken the initiative to learn something new. This will show us that you're not just ticking boxes but genuinely interested in understanding the bigger picture.
Highlight Your Technical Skills:Make sure to mention your experience with SQL, Python, or any AI tools you've used. If you’ve worked on personal projects or taken courses, include those too! We love seeing how you've applied your skills in real-world scenarios, so don’t hold back on showcasing your technical prowess.
Communicate Clearly:Strong communication is key for us at Zopa. When writing your application, be clear and concise. Use straightforward language to explain your experiences and how they relate to the role. Remember, we’re looking for someone who can engage with stakeholders effectively, so let your communication skills shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Zopa and what we stand for before you hit that submit button!
How to prepare for a job interview at Zopa
✨Know Your Tech
Make sure you brush up on your SQL and Python skills before the interview. Be ready to discuss how you've used these tools in past projects or how you would apply them to solve real business problems at Zopa.
✨Understand the Business
Familiarise yourself with Zopa's lending products and the challenges they face. Think about how analytics and automation can improve customer outcomes and be prepared to share your ideas during the interview.
✨Ask Smart Questions
Show your curiosity by asking insightful questions about the processes and systems at Zopa. This not only demonstrates your interest but also helps you understand the role better and how you can contribute.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled ambiguous problems in the past. Highlight your logical thinking and structured approach, as well as any experiences where you've taken ownership and driven projects forward independently.
