At a Glance
- Tasks: Transform complex risk frameworks into user-friendly processes and improve operational resilience.
- Company: Join Zopa, a pioneering peer-to-peer lender with a focus on innovation.
- Benefits: Hybrid work model, diverse culture, and opportunities for professional growth.
- Other info: Work with a diverse team and enjoy flexibility in your role.
- Why this job: Make a real impact by simplifying risk management in a dynamic environment.
- Qualifications: Experience in Operational Resilience and Third-Party Risk Management is essential.
The predicted salary is between 65000 - 78000 £ per year.
Risk Delivery Manager – Operational Resilience & Third Party Risk
Zopa is a pioneering peer-to‑peer lender that launched Zopa Bank in 2020.
We are looking for a Risk Delivery Manager to elevate our Operational Resilience and Third‑Party Risk Management frameworks, making them simpler, smarter and easier for the business to use.
This hands‑on role involves transforming complex requirements into clear, intuitive processes and working closely with Procurement, Supplier Relationship Managers, business owners and SMEs across Information Security, Data Privacy, Financial Crime, Compliance and Legal.
- A Day In The Life
- Own and improve Zopa’s first‑line frameworks for Operational Resilience and Third‑Party Risk Management; create clearer guidance, better templates, smoother workflows and stronger governance.
- Lead practical improvements that reduce assessment time, improve the quality of risk information, clarify ownership, accelerate approvals and give senior leaders better visibility of material risks.
- Own key Operational Resilience activities, including Self‑Assessment, Important Business Services, impact tolerances, dependencies, vulnerabilities and resilience testing.
- On the Third‑Party Risk side, oversee the material third‑party register, embed risk requirements into supplier processes and support ongoing monitoring, BCP and exit planning for higher‑risk suppliers.
About You
- Excellent at simplifying complex frameworks, processes or governance into practical ways of working that people use.
- Strong judgement, process‑design mindset and ability to apply requirements proportionately in a fast‑paced, regulated environment.
- Comfortable learning new regulatory requirements, risk domains and technical subject matter, then translating them into effective business processes.
- Experience in Operational Resilience and Third‑Party Risk Management, capable of using data and technology to support decision‑making while balancing risk with commercial goals.
- Work Location & Flexibility
This hybrid role requires you to work from our London office 2–3 days a week. You may also work from abroad for up to 120 days a year, subject to working‑right requirements.
Diversity Statement
Zopa is proud to offer a workplace free from discrimination.
Diversity of experience, perspectives and backgrounds leads to better products for our customers and a unique company culture for our people.
We are made up of nearly 50 nationalities and are committed to supporting people of all backgrounds.
If you require reasonable adjustments, please let us know.
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Risk Change Manager - Ops Resilience & Third Party Risk employer: Zopa Bank
Zopa Bank is an excellent employer that values flexibility and work-life balance, offering a hybrid role that allows you to work remotely while also fostering collaboration in our Manchester office. With a strong commitment to employee growth, we provide ongoing training and development opportunities within a supportive and diverse team environment. Join us to be part of a forward-thinking bank that prioritises exceptional customer service and employee satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Risk Change Manager - Ops Resilience & Third Party Risk
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Zopa Bank looking for candidates who are engaged and informed.
We think you need these skills to ace Risk Change Manager - Ops Resilience & Third Party Risk
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Zopa Bank. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Zopa Bank
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Zopa Bank’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
