At a Glance
- Tasks: Shape strategy and own the roadmap for customer data services at Zopa.
- Company: Join Zopa, a pioneering financial service redefining banking with innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
- Other info: Diverse workplace with nearly 50 nationalities and a commitment to inclusion.
- Why this job: Make a real impact by improving data quality and accessibility across products.
- Qualifications: Experience in product management and backend services is essential.
The predicted salary is between 60000 - 80000 € per year.
About Zopa
Zopa is a pioneering financial service company founded in 2005 as the first peer‑to‑peer lending business. In 2020 we launched Zopa Bank, redefining the banking experience with a customer‑centric, digitally driven approach. Our ambition is to move finance forward by empowering people and teams to innovate, learn quickly, and create lasting value.
Team & Focus
The Membership & Growth team forms part of the Product Enablement tribe. We build and maintain the core customer data services that underpin every product across the bank – from identity verification and income checks to marketing preferences and cross‑sell analytics. Our work touches all product lines and requires close collaboration with engineering, product, data, privacy, and marketing.
A Day in the Life
- Shape the strategy, own and prioritise the roadmap for core customer data services across Zopa
- Collaborate with engineers to improve system resilience and evolve legacy services
- Partner with product teams to understand data needs and challenges
- Identify opportunities to solve multiple problems with scalable, reusable solutions
- Balance technical improvements with clear business value and outcomes
- Work cross‑functionally with data, privacy and product marketing on initiatives
- Support key business priorities such as cross‑sell by improving data quality and accessibility
- Act as the connective tissue between teams, joining the dots across different product needs
About You
- Product management experience and comfort owning and delivering roadmaps
- Experience with backend services or platforms and understanding of system operations
- Strong systems thinker able to model component interaction and scaling
- Technically minded with a focus on business impact
- Proactive, curious, and driven to learn and build deep domain expertise
- Comfortable working across legacy and modern systems
- Skilled stakeholder management and prioritisation across competing needs
- Passion for enabling others and motivated by broader impact beyond user‑facing features
Bonus Skills
- Experience with customer data, privacy or regulatory considerations such as GDPR
- Exposure to cross‑sell or growth‑focused initiatives
- Experience working in scaling organisations
Working Conditions
Hybrid role – 2–3 days per week in our London office and the option to work from abroad for up to 120 days a year, subject to right to work in the chosen country.
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities and have a DE&I forum dedicated to making a difference. Our approach to DE&I is reflected in our hiring process – please let us know if you require reasonable adjustments.
Recruitment Process
We may use artificial intelligence tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Product Manager - Membership Platform & Growth employer: Zopa Bank
Zopa is an exceptional employer that champions innovation and collaboration within a diverse and inclusive environment. With a hybrid working model allowing flexibility between our vibrant London office and remote work options, employees are empowered to thrive both personally and professionally. We prioritise employee growth through continuous learning opportunities and a culture that values every team member's contributions, making Zopa a rewarding place to build a meaningful career in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Membership Platform & Growth
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Zopa. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding Zopa's mission and values. Show us how your experience aligns with our customer-centric approach and how you can contribute to moving finance forward.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled challenges in product management. We love hearing about your journey and how you’ve made an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace Product Manager - Membership Platform & Growth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Product Manager role at Zopa. Highlight your experience with backend services and product management, and don’t forget to showcase any relevant projects that demonstrate your ability to deliver roadmaps.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Membership & Growth team and how your skills align with Zopa's mission to empower innovation in finance. Keep it engaging and personal!
Showcase Your Collaboration Skills:Since this role involves working cross-functionally, make sure to highlight your experience in collaborating with different teams. Share examples of how you've successfully managed stakeholder relationships and balanced competing needs in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Zopa Bank
✨Know Your Product Management Basics
Make sure you brush up on your product management fundamentals. Understand the key principles of owning and delivering roadmaps, especially in a tech-driven environment like Zopa. Be ready to discuss how you've successfully managed projects in the past and how you can apply that experience to their Membership & Growth team.
✨Showcase Your Technical Savvy
Since this role involves backend services and system operations, it’s crucial to demonstrate your technical understanding. Prepare examples of how you've worked with engineering teams to improve system resilience or evolved legacy services. This will show that you can bridge the gap between technical and business needs.
✨Highlight Your Collaborative Spirit
Zopa values teamwork, so be prepared to talk about your experiences working cross-functionally. Share specific instances where you’ve collaborated with data, privacy, or marketing teams to achieve a common goal. This will illustrate your ability to act as the 'connective tissue' between different departments.
✨Emphasise Your Curiosity and Proactivity
Zopa is looking for someone who is proactive and eager to learn. During the interview, express your passion for enabling others and your drive to build deep domain expertise. Discuss how you stay updated on industry trends and how you’ve taken initiative in previous roles to solve problems or improve processes.
