Zopa Bank is seeking a Merchant Operations & Onboarding Executive in Manchester. The role will coordinate onboarding across Payments and Retail Finance, support launches with Sales and Implementation teams, and guide merchants through testing, APIs, and sandboxes to ensure smooth go-lives.
You will identify blockers, own the onboarding portfolio, manage Zendesk queries, and help evolve processes with automation and AI. Hybrid working in Manchester with UK-based travel as needed.
#J-18808-LjbffrMerchant Onboarding & Operations Lead — Hybrid (UK/Remote) in Manchester employer: Zopa Bank
Zopa Bank is an excellent employer that values flexibility and work-life balance, offering a hybrid role that allows you to work remotely while also fostering collaboration in our Manchester office. With a strong commitment to employee growth, we provide ongoing training and development opportunities within a supportive and diverse team environment. Join us to be part of a forward-thinking bank that prioritises exceptional customer service and employee satisfaction.
