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- Tasks: Provide friendly IT support and troubleshoot Windows and Mac systems.
- Company: A leading fintech bank in Manchester with a focus on innovation.
- Benefits: Hybrid work model, professional development, and a supportive team environment.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: Experience in corporate IT and excellent communication skills.
The predicted salary is between 28800 - 43200 £ per year.
A fintech bank in Manchester is looking for an IT Service Desk Support Engineer who will deliver friendly and efficient IT support across multiple sites. This role involves troubleshooting various operating systems and supporting technologies like Office 365.
Ideal candidates will have experience in corporate IT environments and strong customer-first communication skills. The position offers a hybrid work model to ensure a healthy work-life balance, along with opportunities for professional development.
Hybrid IT Service Desk Engineer | Windows & Mac Support in Manchester employer: Zopa Bank
Contact Detail:
Zopa Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Service Desk Engineer | Windows & Mac Support in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your troubleshooting skills. Make sure you can confidently discuss how you've tackled issues with Windows, Mac, and Office 365 in the past. Real-life examples will make you stand out!
✨Tip Number 3
Don’t forget to showcase your customer-first communication skills! Practice explaining technical concepts in simple terms, as this is key in delivering friendly and efficient support across multiple sites.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you nail that application process and land the job. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Hybrid IT Service Desk Engineer | Windows & Mac Support in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows and Mac support, as well as any troubleshooting skills you have. We want to see how your background fits the role, so don’t be shy about showcasing your relevant experience!
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it friendly and professional, and mention your customer-first communication skills. We love seeing candidates who can connect with users and provide top-notch support.
Showcase Your Tech Skills: Don’t forget to mention your familiarity with Office 365 and any other technologies you’ve worked with. We’re looking for someone who can hit the ground running, so let us know what tools you’re comfortable using!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Zopa Bank
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and Mac operating systems, as well as Office 365. Be prepared to discuss troubleshooting techniques and share examples of how you've resolved issues in the past.
✨Show Off Your Customer Service Skills
Since this role emphasises a customer-first approach, think of specific instances where you've provided excellent support. Practice articulating how you handle difficult situations and ensure the interviewer knows you can communicate effectively with users.
✨Familiarise Yourself with the Company
Research the fintech bank and understand their services and values. This will help you tailor your answers to align with their mission and demonstrate your genuine interest in the role.
✨Prepare for Hybrid Work Questions
As the position offers a hybrid work model, be ready to discuss how you manage your time and productivity in both remote and office settings. Share strategies that have worked for you in the past to show you're adaptable and self-motivated.
