Hybrid Banking Customer Support Specialist (Remote) in Manchester

Hybrid Banking Customer Support Specialist (Remote) in Manchester

Manchester Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Zopa Bank

At a Glance

  • Tasks: Provide exceptional customer service via phone, chat, and email while resolving queries.
  • Company: Join Zopa Bank, a forward-thinking bank with a focus on customer advocacy.
  • Benefits: Flexible working pattern with remote options and a supportive team environment.
  • Other info: Work in a diverse team and enjoy a hybrid role with office presence three times a week.
  • Why this job: Make a real difference in customers' lives while developing your banking expertise.
  • Qualifications: Strong communication skills and experience in banking are essential.

The predicted salary is between 30000 - 40000 Β£ per year.

Zopa Bank is seeking a customer service professional to provide exceptional service across various channels including phone, chat, and email.

You will resolve queries efficiently while advocating for customers and ensuring their needs are met.

This hybrid role requires presence in the Manchester office three times a week, allowing for flexibility in your working pattern.

If you possess strong communication skills and experience in banking, apply to join our diverse team!

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Hybrid Banking Customer Support Specialist (Remote) in Manchester employer: Zopa Bank

Zopa Bank is an excellent employer that values flexibility and work-life balance, offering a hybrid role that allows you to work remotely while also fostering collaboration in our Manchester office. With a strong commitment to employee growth, we provide ongoing training and development opportunities within a supportive and diverse team environment. Join us to be part of a forward-thinking bank that prioritises exceptional customer service and employee satisfaction.

Zopa Bank

Contact Details:

Zopa Bank Recruitment Team

We think you need these skills to ace Hybrid Banking Customer Support Specialist (Remote) in Manchester

Customer Service
Communication Skills
Problem-Solving Skills
Banking Experience
Multi-Channel Support
Efficiency in Query Resolution
Advocacy for Customers