Talent Acquisition Lead - Product & Analytics in London

Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer‑to‑peer lending company. Fast forward to 2020 and we launched Zopa Bank, a bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance and building a business that empowers everyone to aim high, every day, to move finance forward.

We are looking for a TA Lead who is genuinely excited by what great hiring looks like and motivated to build toward it.

• Lead, coach and develop a team of Talent Partners — owning their performance, growth, and development in a structured, deliberate way.
• Drive team delivery in a data‑informed way — using pipeline, funnel, and output metrics to identify opportunities and make changes that stick.
• Build and maintain independent relationships with senior leaders across the business, including the Executive Leadership Team.
• Own the hiring plan for non‑tech: ensuring roles are filled to bar, timelines are met, and growth and attrition are planned proactively.
• Drive our AI and automation agenda within TA — identifying where we can go faster, reduce effort, and improve the experience for hiring managers and candidates.
• Carry a personal req load when needed — particularly for complex or high‑priority roles.
• Partner with the wider TA function and People Team, keeping the team's work connected to the broader people agenda.

• Proven experience leading and developing a TA team with a demonstrable track record of improving team performance and delivery output.
• Direct experience hiring into Product or Analytics, or experience managing a team that does.
• Someone who uses data as a management tool, not a reporting tool — able to point to specific metrics, interventions, and outcomes.
• Ability to operate independently with senior leaders, including executives, building trusted relationships and influencing decisions.
• A genuine investment in developing people, engaging with a structured growth framework rather than just managing.
• High resilience and a positive, adaptive mindset, ready to pivot with purpose as priorities shift.
• Curiosity and an appetite for AI and automation, with evidence of current experimentation.
• A background in tech or fintech, with understanding of the environment and fast pace of the role.

We value flexible ways of working. This hybrid role requires you to come to our London office 2‑3 days a week, with the option to work from abroad for up to 120 days a year. You will be supported with all the resources needed to thrive in both your work and home life. Subject to having the right to work in the country of choice.

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities and have a DE&I forum. If you require reasonable adjustments during the hiring process, please let us know.