Zopa Bank in London is seeking a Fraud Operations Leader to drive a major operational build and ongoing improvements within a regulated financial services environment. You will own SLAs, lead a large team, coach managers, and partner with Product, Engineering and Fraud Risk to design scalable processes and data-driven decision making for secure, customer-focused outcomes.
The role demands strong leadership, deep fraud expertise, and a proven ability to deliver in dynamic, high-stakes settings
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Fraud Operations Director (Fintech & AI) in London employer: Zopa Bank
Zopa Bank is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong focus on employee growth, you will have access to continuous learning opportunities and cutting-edge tools to enhance your skills in treasury management. The hybrid work model allows for flexibility, ensuring a healthy work-life balance while contributing to meaningful financial solutions.