At a Glance
- Tasks: Lead a team to design innovative, user-friendly financial products that make a real difference.
- Company: Join Zopa, a diverse fintech company committed to inclusive design and innovation.
- Benefits: Flexible working, hybrid model, and the chance to work abroad for up to 120 days a year.
- Other info: Embrace AI tools to enhance your workflow and contribute to a culture of diversity and inclusion.
- Why this job: Shape the future of finance while mentoring a talented design team in a dynamic environment.
- Qualifications: Proven experience in product design, team leadership, and a strong portfolio showcasing your work.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking a Lead Product Designer to shape the future of our current account and joint account experiences, leading a small team of designers and driving innovative, accessible design solutions for our customers.
- A Day In The Life
- Set the design direction for Spend, translating product strategy into intuitive customer experiences that deliver real value.
- Lead, coach and develop a small team of Product Designers, creating an environment where people can do their best work.
- Stay hands‑on, leading design on complex, high‑impact initiatives while supporting your team through discovery and delivery.
- Partner closely with Product Managers, Engineers and Researchers to solve customer problems and shape product strategy from the earliest stages.
- Champion high standards of design craft, accessibility and inclusive design, ensuring quality is not compromised as we move quickly.
- Balance customer needs, commercial goals and technical constraints to make thoughtful design decisions and trade-offs.
- Collaborate across Savings, Borrowing, Platform and Design Systems to create a consistent end‑to‑end customer experience.
- Contribute to the growth of the wider Design team through hiring, interview panels, ways of working and design practice.
- Use AI tools thoughtfully to accelerate your workflow while maintaining a high bar for quality.
About You
- You are an experienced Product Designer with a strong portfolio demonstrating end‑to‑end product thinking and exceptional interaction design.
- You have led or managed designers before and enjoy helping others grow through coaching, feedback and mentoring.
- You are as comfortable defining strategy as you are crafting polished user experiences yourself.
- You have experience designing native mobile products, ideally within fintech, banking or another complex consumer product environment.
- You care deeply about designing for customers in real‑world situations and naturally consider accessibility, inclusion and Consumer Duty in your work.
- You know when to push for the best solution and when to make pragmatic decisions to deliver value quickly.
- You are an excellent collaborator who builds strong relationships across Product, Engineering and Research.
- You are comfortable working with design systems and understand how to balance consistency with innovation.
At Zopa we value flexible ways of working.
This hybrid role requires you to come to our London office 2‑3 days a week, with the option to work from abroad for up to 120 days a year, subject to the right to work in the country of choice.
Diversity Statement
Zopa is proud to offer a workplace free from discrimination.
Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people.
We are made up of nearly 50 nationalities and we are proud of our culture where everyone can bring their full self to work.
Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Our approach to AI in interviews
At Zopa, AI isn’t something we test in interviews – it’s part of how we work every day.
As a proud partner of Jobs 2030, we’re committed to building AI fluency across our workforce and we expect Zopians to use AI as part of their jobs.
We want to be transparent about how we think about AI use during our hiring process.
Behavioural and competency‑based interviews : please don’t use AI.
These conversations are designed to understand you – your experiences, your judgment, and how you’ve approached real situations.
An AI‑generated answer can’t tell us that.
Technical interviews : it depends on the role.
Some technical stages actively welcome AI use, others don’t.
Your Talent Partner will let you know what’s expected at each stage.
Where AI is part of the assessment, we’ll be interested not just in the outcome, but in how you used it – the tools you chose, your reasoning, and the decisions you made along the way.
Please include in your application a portfolio of work showing your process from challenge to solution and its impact.
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