At a Glance
- Tasks: Lead fraud investigations and manage a team of specialists to enhance performance.
- Company: Zopa Bank, a forward-thinking financial institution focused on innovation.
- Benefits: Flexible work options, competitive salary, and opportunities for international travel.
- Other info: Enjoy a blend of remote work and office collaboration in London.
- Why this job: Make a real difference in fraud prevention while developing your leadership skills.
- Qualifications: Experience in fraud operations and strong team management abilities.
The predicted salary is between 60000 - 80000 £ per year.
Zopa Bank is seeking a Fraud Team Leader to run day-to-day fraud investigations and the recovery team within Fraud Operations.
You will manage specialists, apply knowledge of fraud typologies, and use data to improve performance and customer outcomes.
The role blends on-site and remote work, with one office day per week in London and optional international work up to 120 days a year.
You will guide investigations across multiple products, stay compliant with AML/PSR regulations, and coach the
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Fraud Operations Lead — AI-Driven Investigations & Team Growth employer: Zopa Bank
Zopa Bank is an excellent employer that values flexibility and work-life balance, offering a hybrid role that allows you to work remotely while also fostering collaboration in our Manchester office. With a strong commitment to employee growth, we provide ongoing training and development opportunities within a supportive and diverse team environment. Join us to be part of a forward-thinking bank that prioritises exceptional customer service and employee satisfaction.
