At a Glance
- Tasks: Support onboarding and monitoring of merchants while ensuring compliance with Zopa's policies.
- Company: Join Zopa, a pioneering bank redefining finance with a people-first approach.
- Benefits: Flexible working, hybrid role, and the chance to work abroad for up to 120 days a year.
- Other info: Diverse workplace culture with nearly 50 nationalities and a commitment to DE&I.
- Why this job: Make a real impact in finance while developing your skills in risk and compliance.
- Qualifications: Experience in risk or compliance roles and strong attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward.
Zopa is recruiting a 1st Line Compliance Associate to support the safe and compliant distribution of its products through merchants and intermediaries. The role primarily covers Point of Sale (PoS) finance, auto finance, unsecured personal loans, and credit cards. This role is central to enabling Zopa’s growth through lending intermediaries in a controlled and compliant way. It involves supporting the onboarding of new merchants and auto dealers/brokers, monitoring their activities, and contributing to the ongoing development of distributor risk frameworks. The position offers the opportunity to develop expertise in risk and compliance, as well as problem-solving and communication skills.
A Day In The Life
- Support onboarding and monitoring: Assist with due diligence, onboarding, and ongoing oversight of merchants and intermediaries.
- Stakeholder collaboration: Work with internal teams and external partners to help ensure compliance with Zopa’s policies and that risks are managed within agreed appetite.
- Improve risk frameworks: Contribute to initiatives that enhance distributor risk and compliance processes.
- Relationship management: Maintain effective working relationships with key contacts at each intermediary or merchant.
- Maintain robust documentation: Keep organised and auditable records of due diligence, reviews, and key decisions.
- Management information: Support the production and analysis of management information (MI) on key risk indicators across distribution partners.
- Respond to information requests: Coordinate responses to due diligence and other information requests from partners, engaging relevant subject matter experts where required.
About You
- Experience working in a risk or compliance role is essential.
- Strong attention to detail, with an ability to understand wider objectives.
- A methodical and pragmatic approach to work.
- Ability to build effective relationships with internal and external stakeholders.
- Comfortable managing multiple tasks and adapting to changing priorities.
- Analytical mindset and clear communication skills, both written and verbal.
- Ability to manage time and workload effectively.
- Interest in partnerships and distribution channels, including PoS merchants.
- Confidence to question and challenge information and decisions where appropriate, internally and externally.
Bonus Criteria
- Experience interpreting and applying FCA guidelines (such as CONC) is beneficial but not essential.
- Prior experience in partnerships or operational oversight is advantageous.
At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You’ll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
1st Line Compliance Associate employer: Zopa Bank
At Zopa, we pride ourselves on being a forward-thinking employer that champions innovation and inclusivity in the finance sector. Our vibrant London office fosters a collaborative work culture, where employees are encouraged to embrace unconventional challenges and grow their skills in risk and compliance. With flexible working options, including the ability to work abroad for up to 120 days a year, and a commitment to diversity, Zopa is an exceptional place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land 1st Line Compliance Associate
✨Tip Number 1
Get to know Zopa! Before your interview, dive into their website and social media. Understanding their values and culture will help you connect during the conversation.
✨Tip Number 2
Practice makes perfect! Prepare for common compliance-related questions and think of examples from your past experience that showcase your skills in risk management and stakeholder collaboration.
✨Tip Number 3
Show your analytical side! Be ready to discuss how you've tackled challenges in previous roles, especially those involving compliance or risk frameworks. This will demonstrate your problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It’s a great way to leave a lasting impression and show you’re genuinely interested in joining the Zopa team.
We think you need these skills to ace 1st Line Compliance Associate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the 1st Line Compliance Associate role. Highlight your experience in risk or compliance, and show us how your skills align with Zopa's mission to redefine finance.
Show Off Your Attention to Detail:In compliance roles, attention to detail is key! Use specific examples in your application that demonstrate your methodical approach and ability to manage multiple tasks effectively. We want to see how you keep things organised!
Communicate Clearly:Your written communication skills are crucial for this role. Make sure your application is clear and concise, and don’t shy away from showcasing your analytical mindset. We love a good story, so share how you've tackled challenges in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the Zopa team!
How to prepare for a job interview at Zopa Bank
✨Know Your Compliance Basics
Before heading into the interview, brush up on your knowledge of compliance and risk management principles. Familiarise yourself with FCA guidelines, especially if you have experience interpreting them. This will show that you're not just interested in the role but also understand the regulatory landscape.
✨Showcase Your Attention to Detail
As a 1st Line Compliance Associate, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature helped identify risks or improve processes. Be ready to discuss how you maintain organised documentation and manage multiple tasks effectively.
✨Demonstrate Relationship Management Skills
Zopa values effective collaboration with stakeholders. Think of instances where you've successfully built relationships with internal teams or external partners. Highlight your communication skills and how you’ve navigated challenges in these relationships to ensure compliance.
✨Be Ready to Problem-Solve
The role involves contributing to the development of risk frameworks. Prepare to discuss how you've approached problem-solving in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical mindset and ability to adapt to changing priorities.
