At a Glance
- Tasks: Lead the implementation of our People Analytics platform and drive data-driven insights.
- Company: Join Zopa, a diverse and innovative company focused on collaboration and growth.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional development.
- Other info: Work in a dynamic environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact by transforming people data into actionable insights for senior leaders.
- Qualifications: Experience in people analytics, strong communication skills, and proficiency in data tools.
The predicted salary is between 59400 - 72600 £ per year.
Following the launch of our new People Analytics platform, One Model, you'll lead the next phase of its implementation, driving adoption, building self-service reporting and ensuring it delivers meaningful value across the business.
Alongside this, you'll maintain business-critical reporting, strengthen data governance, and provide trusted insights to senior leaders, the Executive Committee and Board.
This is a hands-on role where you'll work closely with People, Finance, Technology, and external partners to build a scalable and trusted people analytics capability.
- Own and deliver the One Model roadmap, prioritising business needs, and platform enhancements.
- Develop dashboards, metrics and self-service reporting for colleagues and senior leaders.
- Produce Executive Committee and Board reporting, alongside ad hoc analysis.
- Maintain accurate and consistent people, organisational and headcount data.
- Partner with Finance to create a single source of truth for workforce reporting.
- Manage implementation partners, Technology teams, and third‑party vendors.
- Improve data governance, reporting definitions and documentation.
- Automate manual processes and standardise reporting across the People team.
- Support Reward, Talent Acquisition, Learning & Development and Employee Experience with actionable insight.
- Use data storytelling to turn analysis into clear business recommendations.
You'll combine strong people analytics experience with excellent stakeholder management and hands‑on delivery skills.
You'll be comfortable working with complex data, leading platform improvements and presenting clear insights to senior audiences.
- You’ll ideally have
- Experience implementing or developing an enterprise people analytics platform.
- Experience with One Model, Visier, Workday People Analytics, Chart Hop or a similar platform.
- Strong experience working with people data, reporting and analytics.
- Experience creating dashboards and self-service business intelligence solutions.
- Advanced Excel skills and experience combining data from multiple systems.
- A good understanding of data governance, data quality and master data management.
- Experience managing vendors or implementation partners.
- Confidence presenting insights to senior leaders, Executive Committees or Boards.
- Strong communication skills and the ability to influence technical and non‑technical stakeholders.
- Experience with SQL, Power BI, Tableau, Hi Bob, Lever or working within a regulated environment would be beneficial.
You'll be commercially minded, highly organised, and comfortable balancing strategic priorities with hand‑on delivery.
Most importantly, you'll care deeply about data integrity and using people insight to improve business performance and the employee experience.
We value face‑to‑face collaboration and a good work‑life balance.
This hybrid role requires you to come to our London office 2-3 days a week.
You'll also have the option of working from abroad for up to 120 days a year.
- But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
- Subject to having the right to work in the country of choice
Diversity Statement Zopa is proud to offer a workplace free from discrimination.
Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people.
We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work.
Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Our approach to AI in interviews At Zopa, AI isn't something we’re testing out - it's part of how we work every day.
As a proud partner of Jobs 2030, we’re committed to building AI fluency across our workforce, and we expect Zopians to use AI as part of how they do their jobs.
Because of that, we want to be transparent about how we think about AI use during our hiring process.
Behavioural and competency‑based interviews: please don’t use AI.
These conversations are designed to understand you - your experiences, your judgment, and how you’ve approached real situations.
An AI‑generated answer can’t tell us that.
What it can do is get in the way of us finding out whether we’re the right fit for each other.
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People Analytics Manager/Lead employer: Zopa Bank Limited
Zopa Bank Limited is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As a Tax Manager in the thriving FinTech sector, you'll benefit from a hybrid working model that promotes work-life balance, alongside opportunities for professional growth and development. Join a forward-thinking team that values your expertise and empowers you to make a significant impact in shaping tax processes within a rapidly evolving neobank.
StudySmarter Expert Advice🤫
We think this is how you could land People Analytics Manager/Lead
✨Join HR Networks
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Zopa Bank Limited!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Zopa Bank Limited.
We think you need these skills to ace People Analytics Manager/Lead
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Zopa Bank Limited. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Zopa Bank Limited and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Zopa Bank Limited. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Zopa Bank Limited's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Zopa Bank Limited
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Zopa Bank Limited.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Zopa Bank Limited will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Zopa Bank Limited and how you would contribute to adapting HR strategies.
