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- Tasks: Provide friendly IT support and troubleshoot technical issues for employees.
- Company: Modern banking institution in Manchester with a focus on innovation.
- Benefits: Professional development opportunities in a diverse work environment.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: Experience in corporate IT support and strong communication skills required.
- Other info: Exciting role with opportunities for growth in a supportive atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
A modern banking institution in Manchester is seeking an IT Service Desk Support Engineer to provide friendly and efficient IT support to its employees. This role involves troubleshooting technical issues across various platforms and supporting onboarding processes.
Ideal candidates should have:
- Experience in corporate IT support
- Strong communication skills
- Familiarity with tools like Microsoft 365 and Jira
This position offers opportunities for professional development in a diverse and innovative work environment.
IT Service Desk Engineer: Frontline Support & Automation in Manchester employer: Zopa Bank Limited
Contact Detail:
Zopa Bank Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Engineer: Frontline Support & Automation in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at the bank on LinkedIn or attend local tech meetups. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Show off your troubleshooting skills! Prepare for potential technical assessments by brushing up on common IT issues and solutions. We want to demonstrate our expertise in Microsoft 365 and Jira during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine our communication skills. Being able to explain complex tech issues simply is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and resources available for applicants that can help us stand out.
We think you need these skills to ace IT Service Desk Engineer: Frontline Support & Automation in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in corporate IT support and any relevant tools like Microsoft 365 and Jira. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it friendly and professional, and explain why you’re excited about the opportunity to provide efficient IT support at our modern banking institution.
Showcase Communication Skills: Since strong communication is key for this role, make sure to highlight any experiences where you’ve successfully communicated technical information to non-technical users. We love seeing how you can bridge that gap!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Zopa Bank Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft 365 and Jira. Be ready to discuss how you've used these tools in previous roles and be prepared to troubleshoot common issues on the spot.
✨Show Off Your Communication Skills
Since this role involves providing friendly support, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated with non-technical colleagues to resolve issues.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific technical problems or onboarding scenarios. Prepare a few examples from your past experience where you effectively solved issues or improved processes.
✨Demonstrate Your Passion for Learning
This position offers professional development opportunities, so show your enthusiasm for growth. Mention any recent courses or certifications you've completed, and express your eagerness to learn new technologies and improve your skills.
