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- Tasks: Lead procurement strategy and manage a £30m annual spend across 400+ suppliers.
- Company: Join Zopa, a pioneering bank redefining finance with a people-first approach.
- Benefits: Flexible working, hybrid model, and the option to work abroad for up to 120 days a year.
- Why this job: Shape the future of procurement in a dynamic environment and make a real impact.
- Qualifications: Proven experience in procurement, strong negotiation skills, and tech-savvy.
- Other info: Be part of a diverse team that values collaboration and innovation.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our offerings at Zopa.com.
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.
Zopa is evolving its procurement function from a foundational service into a strategic partner that drives measurable commercial value. Reporting to the VP of IT & Programme Office, the Head of Procurement will lead this transformation, shaping strategy, ensuring commercial agility, and embedding proportionate governance in a regulated environment.
You’ll lead a team of three and manage around £30m annual spend across 400+ suppliers (65% tech, 16% operations, 15% commercial, plus Finance, HR, and Marketing). You’ll also oversee our partnership with Vertice, exploring ways to maximise value from SaaS procurement.
This is a hands-on leadership role for a commercially minded professional who can balance strategy with delivery and an opportunity to shape Zopa’s procurement future, with potential to grow into a Director-level position as the function matures.
Responsibilities
- Develop and implement a fit-for-purpose procurement strategy and operating model that reflects Zopa’s culture, regulatory environment, and growth ambitions.
- Lead, coach, and develop the procurement team to deliver effective business partnering and build procurement capability across the organisation.
- Drive value and cost efficiency across all spend categories, with emphasis on technology (65%), operations (16%), and commercial (15%): targeting ~10% saving vs budget through smarter buying and supplier management.
- Oversee relationships with key suppliers and Vertice, ensuring we leverage external partnerships effectively.
- Ensure procurement processes align with Zopa’s regulatory obligations and risk framework, while applying proportionality based on supplier risk and contract value.
- Strengthen category management, spend analysis, and reporting to enhance transparency and decision-making.
- Build strong relationships with Technology, Finance, Operations, and Risk functions to ensure procurement adds measurable value across Zopa.
- Introduce data-driven insights, tools, and processes to improve speed, efficiency, and commercial outcomes.
About you
- Proven experience leading or shaping a procurement function.
- Deep knowledge of technology procurement and SaaS models.
- Strong commercial and negotiation skills.
- Experience improving procurement maturity through category management, reporting, and business partnering.
- Confidence engaging senior stakeholders and managing external partners.
- Understanding of supplier governance in regulated settings.
- Ideally, exposure to retail or consumer-facing industries.
You are
- Commercially astute, pragmatic, and outcome-focused.
- Growth-minded, collaborative, and clear in communication.
- Tech-curious and passionate about using technology to drive performance.
At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Head of Procurement in London employer: Zopa Bank Limited
Contact Detail:
Zopa Bank Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Procurement in London
✨Tip Number 1
Network like a pro! Reach out to people in the procurement field, especially those at Zopa. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding Zopa's culture and values. Think about how your experience aligns with their mission to redefine finance. Show them you're not just a fit for the role, but for the team!
✨Tip Number 3
Be ready to discuss your strategic vision for procurement. Zopa is looking for someone who can drive value and efficiency, so come armed with ideas on how to optimise their spend and supplier relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Zopa family.
We think you need these skills to ace Head of Procurement in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Procurement role. Highlight your experience in procurement, especially in tech and SaaS, and show how you can drive value at Zopa.
Showcase Your Leadership Skills: We want to see how you've led teams and shaped procurement functions in the past. Share specific examples of how you've developed talent and improved procurement processes.
Demonstrate Commercial Acumen: Zopa is all about making an impact, so be sure to highlight your commercial and negotiation skills. Talk about how you've achieved cost savings and built strong supplier relationships.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly.
How to prepare for a job interview at Zopa Bank Limited
✨Know Your Procurement Stuff
Make sure you brush up on your procurement knowledge, especially around technology and SaaS models. Zopa is looking for someone who can lead their procurement function, so be ready to discuss your past experiences and how they relate to the role.
✨Show Off Your Leadership Skills
As the Head of Procurement, you'll be leading a team. Be prepared to share examples of how you've successfully coached and developed teams in the past. Highlight your ability to build strong relationships across departments, as collaboration is key at Zopa.
✨Be Data-Driven
Zopa values data-driven insights, so come armed with examples of how you've used data to drive procurement decisions. Discuss any tools or processes you've implemented that improved efficiency and outcomes in your previous roles.
✨Understand Their Culture
Zopa prides itself on its unique culture and values. Familiarise yourself with their mission and how they aim to redefine finance. During the interview, express how your values align with theirs and how you can contribute to their growth ambitions.
