Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage compliance risks and drive change across Zopa Bank's products and operations.
- Company: Join a forward-thinking bank focused on responsible growth and customer-centric experiences.
- Benefits: Enjoy hybrid working, a supportive environment, and work-life balance.
- Other info: Opportunity to work remotely abroad for up to 120 days a year.
- Why this job: Make a real impact in compliance while collaborating with diverse teams.
- Qualifications: Experienced in compliance with strong knowledge of FCA regulations and risk management.
The predicted salary is between 60000 - 75000 £ per year.
The 1st Line of Defence (1LOD) Risk Function is responsible for managing risks across the organisation, working closely with cross‑business stakeholders and adopting the bank's risk framework to embed effective and efficient risk management into everything we do. We are looking for an experienced Senior Compliance Manager to join our team, partnering across a range of Zopa Bank products including lending, savings, investments and current accounts, while also supporting operational areas such as collections, customer service and customer care where required. The role is an exciting opportunity for a compliance professional motivated by driving change and contributing to delivering responsible growth and a truly customer‑centric experience. The right person for this role will be pragmatic, have strong compliance technical knowledge, good critical thinking skills and be comfortable operating with a high degree of autonomy. This is a hands‑on role requiring you to work closely with the business in a fast‑paced environment, finding smart, practical ways to support growth while managing conduct risk effectively.
Responsibilities
- You are able to effectively communicate complex regulatory requirements into digestible, practical language for key stakeholders.
- Provide expert, pragmatic regulatory advice and support across products, customer journeys, operational processes and new initiatives.
- Review and advise on financial promotions and broader customer communications, while identifying opportunities to enhance and streamline review processes.
- Act as the compliance subject matter expert on business projects and represent compliance at relevant business committees & forums.
- Lead in defining solutions in response to risks which are: i) smart and proportionate, ii) sustainable, and iii) considered.
- Drive education and awareness of compliance, conduct and regulatory risk management practices across the business.
Qualifications
- You will be an experienced compliance professional with a strong understanding of the FCA's handbook, key regulatory requirements and approach to principles‑led regulation in the consumer credit space.
- Strong proficiency in COBS, BCOBS, CONC and SYSC is essential.
- DISP experience is desirable.
- Proven track record of experience in compliance, conduct and regulatory risk within the financial services sector, with the ability to demonstrate strong technical expertise.
- A strong understanding of Consumer Duty and how this underpins regulatory guidance is essential.
- Experienced in leading the design and execution of compliance‑led reviews.
- Ability to lead stakeholders to identify areas of risk, support delivery of change and continuously improve existing practices.
- A pragmatic, outcome‑oriented approach with the ability to apply the risk framework to deliver optimal outcomes for customers and the business.
- A strong communicator who can articulate issues clearly, flagging trade‑offs and solutions in order to balance business objectives with compliance.
- Acts as a trusted source of knowledge and point of contact for colleagues across the business, including first and second line teams.
- Guide first line teams in completing comprehensive risk assessments and promoting a risk‑aware culture across the business.
- Subject to having the right to work in the country of choice.
Benefits
- Hybrid working: attend London office 2‑3 days per week, with option to work from abroad up to 120 days a year.
- Supportive working environment that balances work and personal life.
Compliance Manager (1st Line of Defence) in London employer: Zopa Bank Limited
Contact Detail:
Zopa Bank Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Manager (1st Line of Defence) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the compliance field and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the FCA's handbook and key regulatory requirements. We want you to be able to discuss how you can apply this knowledge practically in the role, so think of examples from your past experience that showcase your skills.
✨Tip Number 3
Don’t just wait for job alerts! Regularly check our website for new openings and apply directly. This shows initiative and gives you a better chance of standing out from the crowd.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that keeps you fresh in the interviewer's mind and shows your enthusiasm for the role. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Compliance Manager position!
We think you need these skills to ace Compliance Manager (1st Line of Defence) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Compliance Manager role. Highlight your experience with FCA regulations and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about compliance and how you can contribute to our customer-centric approach. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills: Since this role involves translating complex regulations into simple terms, make sure your application reflects your ability to communicate clearly. Use straightforward language and examples that demonstrate your expertise.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Zopa Bank Limited
✨Know Your Regulations Inside Out
Make sure you brush up on the FCA's handbook and key regulatory requirements before your interview. Being able to discuss COBS, BCOBS, CONC, and SYSC confidently will show that you're not just familiar with compliance but that you live and breathe it.
✨Prepare Real-World Examples
Think of specific instances where you've successfully navigated compliance challenges or improved processes in your previous roles. This will help you demonstrate your pragmatic approach and critical thinking skills, which are essential for this position.
✨Communicate Clearly and Effectively
Practice explaining complex regulatory concepts in simple terms. The ability to communicate effectively with stakeholders is crucial, so be ready to showcase how you can break down intricate issues into digestible information during the interview.
✨Show Your Collaborative Spirit
This role requires working closely with various teams, so be prepared to discuss how you've partnered with different departments in the past. Highlight your experience in driving change and fostering a risk-aware culture, as this will resonate well with the interviewers.