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For Companies At a Glance
- Tasks: Use data to combat fraud and enhance customer experience in real-time.
- Company: Join Zopa, a pioneering bank redefining finance with a people-first approach.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by protecting customers while developing your analytical skills.
- Qualifications: Strong SQL skills, analytical curiosity, and a passion for data accuracy.
- Other info: Dynamic team environment with a focus on diversity and inclusion.
The predicted salary is between 28800 - 48000 £ per year.
Our Story
Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.
The Role in a Nutshell
This is one of the most impactful analytics roles at Zopa. As a Level 10 Fraud Analyst, you’ll use data to protect customers and the bank from fraud in real time, while making sure genuine customers experience as little friction as possible. You’ll sit in the Fraud Analytics team, which acts as the analytical engine behind Zopa’s fraud strategy. The work is fast-paced, highly visible, and directly influences live decisions that affect customers every day.
Why This Role Exists
Fraud threats evolve constantly. Zopa is scaling its products and customer base, and strong fraud analytics is critical to doing that safely. This role exists to:
- Detect and respond to fraud patterns quickly
- Improve fraud controls across onboarding and transactions
- Reduce losses while balancing customer experience
You’re not maintaining something mature — you’re helping build and improve fraud decisioning as the team grows.
What You’ll Actually Be Doing Day to Day
- Monitoring fraud dashboards and data across products
- Investigating unusual patterns or spikes in activity
- Using SQL and Python to explore data and answer urgent questions
- Designing, testing, and improving fraud rules and controls
- Feeding real-time analytical insight into fraud blocks and interventions
- Working closely with Fraud Strategy, Operations, Product, and Engineering
What Success Looks Like as a Zopa Analyst, it’s about strong foundations:
- Producing accurate, well-structured analysis
- Explaining not just what the numbers say, but why they matter
- Taking ownership of your work and asking good questions early
- Communicating clearly with more senior stakeholders
- Beginning to connect analysis to real customer outcomes
You’re not expected to know everything about fraud on day one — curiosity, learning speed, and analytical rigour matter more.
What are we looking for?
- Demonstrated analytical curiosity and rigour
- Advanced SQL experience
- Experience using Python for analysis, or clear willingness to learn
- A passion for data accuracy and analytical rigour
- Ability to explain analytical thinking clearly to non-technical audiences
- Curiosity about customer behaviour and how fraud manifests in data
Interview Stages – What to Expect
- Recruiter Screening (30 mins) Focus: motivation, problem-solving mindset, technical background, and interest in fraud analytics.
- SQL Technical Assessment (1 hour) Focus: writing clean, accurate SQL
- Fraud Analytics Case Study (1 hour) Focus: how you approach a fraud problem end-to-end. No prior fraud experience required — we’re testing thinking, structure, and communication.
- Final Interview (45 mins) Focus: competencies, collaboration, decision-making under pressure, and alignment with Zopa’s values.
This role is ideal for someone early in their analytics career who wants to build strong technical foundations while working on meaningful, high-impact problems. We look forward to hearing from you!
At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You’ll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
Diversity Statement
Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Analyst - Fraud Analytics in London employer: Zopa Bank Limited
Contact Detail:
Zopa Bank Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Analyst - Fraud Analytics in London
✨Tip Number 1
Get to know Zopa! Before your interview, dive into their website and social media. Understanding their values and culture will help you connect during the conversation and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your SQL skills! Since you'll be assessed on this, brush up on writing clean queries. Use online resources or even create your own mini-projects to get comfortable with data manipulation and analysis.
✨Tip Number 3
Think like a fraud analyst! Prepare for the case study by familiarising yourself with common fraud patterns and how they can be detected. This will help you approach the problem-solving aspect with confidence and clarity.
✨Tip Number 4
Don’t forget to showcase your curiosity! During interviews, ask insightful questions about Zopa's fraud strategies and how they evolve. This not only shows your interest but also highlights your analytical mindset, which is key for the role.
We think you need these skills to ace Analyst - Fraud Analytics in London
Some tips for your application 🫡
Show Your Analytical Curiosity: When you're writing your application, let us see your passion for data and analysis shine through. Share examples of how you've tackled analytical challenges in the past, and don't be shy about your curiosity — we love candidates who are eager to learn!
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the Fraud Analyst role. Highlight your SQL and Python experience, and explain how you can contribute to our mission of protecting customers from fraud.
Communicate Clearly: We value clear communication, especially when it comes to explaining complex data insights. In your written application, aim to convey your thoughts in a straightforward manner, as if you're talking to someone who's not technical. This will show us you can bridge the gap between data and real-world impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you'll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Zopa Bank Limited
✨Know Your SQL Inside Out
Since the role requires advanced SQL skills, make sure you brush up on your SQL knowledge before the interview. Practice writing clean and efficient queries, as you'll likely face a technical assessment. Familiarise yourself with common functions and how to manipulate data effectively.
✨Understand Fraud Patterns
Even if you don't have prior experience in fraud analytics, take some time to research common fraud patterns and behaviours. This will help you during the case study and show your analytical curiosity. Think about how different types of fraud can manifest in data and be ready to discuss your insights.
✨Communicate Clearly
You'll need to explain your analytical thinking to non-technical audiences, so practice articulating your thought process. Use simple language to describe complex concepts, and prepare examples of how you've done this in the past. Clear communication is key to making an impact in your interviews.
✨Show Your Curiosity
Zopa values curiosity and a willingness to learn. Be prepared to discuss what drives your interest in fraud analytics and how you approach problem-solving. Share examples of times when you've asked good questions or sought out new information to improve your understanding of a topic.
