As Senior Product Manager, you will own the Originations product and its performance - driving profitable new-account growth, conversion and customer experience from a customer's first interaction with Zopa through to onboarding. You'll partner closely with Credit, who own credit strategy, customer selection and pricing. Set the direction and roadmap for Credit Cards Originations from a customer's first interaction with Zopa through application and onboarding. Use customer, commercial and risk signals to identify the biggest product opportunities to improve profitable new-account growth. artner with Credit and Fraud to build and evolve the capabilities behind eligibility, affordability, decisioning, pricing and fraud prevention. Credit owns credit strategy, customer selection and pricing; you own how these are translated into scalable product capabilities and customer experiences. Lead the product direction for a squad of engineers and work closely with shared decisioning, design, analytics and operations colleagues. Improve conversion by simplifying journeys, reducing avoidable referrals and testing web and in-app changes. Shape partnerships and data opportunities, including open-banking and third-party propositions. Make pragmatic trade-offs across customer outcomes, conversion, economics, risk, quality and delivery speed. Develop the team's ways of working, including practical use of AI and automation to improve productivity, speed and quality. productivitiy and effectiveness. Experience in consumer fintech or a fast-moving, customer-facing scale-up. Comfortable working directly with data using SQL, scripting languages and BI / analytical tools where needed. Experience developing or coaching product managers or analysts. Experience of third-party data, open banking or strategic partner propositions. Credit Cards is focused on creating distinctive products and growing profitably. The Originations team owns the experience and capabilities that take a customer from a customer's first interaction with Zopa through application, decisioning and onboarding bringing together engineering, credit, fraud operations and partners., Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE
Intern employer: Zopa Bank Limited
Zopa Bank Limited is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As a Tax Manager in the thriving FinTech sector, you'll benefit from a hybrid working model that promotes work-life balance, alongside opportunities for professional growth and development. Join a forward-thinking team that values your expertise and empowers you to make a significant impact in shaping tax processes within a rapidly evolving neobank.
