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- Tasks: Shape strategy and own the roadmap for customer data services at Zopa.
- Company: Join Zopa, a leading fintech with a focus on innovation and collaboration.
- Benefits: Hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Work in a dynamic environment with the chance to collaborate across teams.
- Why this job: Make a real impact by improving data quality and supporting business priorities.
- Qualifications: Experience in product management and backend services, with strong systems thinking.
The predicted salary is between 60000 - 75000 £ per year.
The Membership & Growth team sits at the heart of Zopa's product ecosystem. We are part of the Product Enablement tribe, responsible for building and maintaining the central services that power every product across the business. Our focus is customer data for the whole bank – identity, income, marketing preferences and more – which supports decisions, launches and cross‑sell strategies.
A day in the life:
- Shape the strategy and own & prioritise the roadmap for core customer data services across Zopa.
- Work closely with engineers to improve system resilience and evolve legacy services.
- Partner with product teams to understand their data needs and challenges.
- Identify opportunities to solve multiple problems with scalable, reusable solutions.
- Balance technical improvements with clear business value and outcomes.
- Collaborate with teams such as data, privacy and product marketing on cross‑functional initiatives.
- Support key business priorities such as cross‑sell by improving data quality and accessibility.
- Act as the connective tissue between teams, joining the dots across different product needs.
Qualifications:
- Product management experience and comfort owning and delivering roadmaps.
- Experience working on backend services or platforms and understanding how systems operate.
- Strong systems thinking – understanding component interactions and scalability.
- Technically minded with a focus on business impact.
- Proactive and curious, driven to learn and build domain expertise.
- Experience with both legacy and modern systems.
- Stakeholder management skills and ability to prioritise across competing needs.
- Motivated by enabling others and impact beyond user‑facing features.
Added Bonus:
- Experience with customer data, privacy or regulatory considerations such as GDPR.
- Exposure to cross‑sell or growth‑focused initiatives.
- Experience working in scaling organisations.
Benefits and Requirements:
This hybrid role requires you to come to our London office 2‑3 days a week; you also have the option of working from abroad for up to 120 days a year. You’ll have everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice.
Product Manager - Membership & Growth in City of Westminster employer: Zopa Bank Limited
Contact Detail:
Zopa Bank Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager - Membership & Growth in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those at Zopa. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding Zopa's products and their customer data strategy. Show us how your experience aligns with our goals, and don’t be shy about sharing your ideas on improving data quality and accessibility.
✨Tip Number 3
Practice your storytelling skills! We love hearing about your past experiences, so frame them in a way that highlights your problem-solving abilities and how you've made an impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Product Manager - Membership & Growth in City of Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Manager role. Highlight your experience with customer data and backend services, as these are key to what we’re looking for at Zopa.
Showcase Your Systems Thinking: We love candidates who can think about how different components interact. In your application, give examples of how you've tackled complex problems and created scalable solutions in previous roles.
Demonstrate Stakeholder Management Skills: Since this role involves balancing competing needs, share specific instances where you’ve successfully managed stakeholders. This will show us that you can connect the dots across different product needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Zopa Bank Limited
✨Know Your Product Inside Out
Before the interview, dive deep into Zopa's product ecosystem. Understand how customer data drives their services and be ready to discuss how you can shape strategies for core customer data services. This shows your genuine interest and helps you connect your experience with their needs.
✨Showcase Your Technical Savvy
Since the role involves backend services and system resilience, be prepared to talk about your experience with both legacy and modern systems. Bring examples of how you've improved system performance or solved complex problems in previous roles. This will demonstrate your technical mindset and ability to deliver business impact.
✨Highlight Stakeholder Management Skills
Zopa values collaboration across teams, so share specific instances where you've successfully managed stakeholders and prioritised competing needs. Discuss how you’ve acted as a bridge between different teams to achieve common goals, showcasing your ability to join the dots effectively.
✨Be Curious and Proactive
Express your eagerness to learn and build domain expertise, especially regarding customer data and privacy regulations like GDPR. Prepare questions that reflect your curiosity about Zopa’s challenges and opportunities in the Membership & Growth team, which will show your proactive approach and commitment to making an impact.