E-commerce Senior Category Manager (all genders) in London

With over 25 years' experience, plus the same enormous passion and ambition we had on day one, we're trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets.

We are looking for a Senior Category Manager to oversee our product categories in the online shop. The role focuses on driving topline growth and improving bottom-line performance through category steering, campaign and promotion planning, pricing, and onsite optimization.

• Contribute to the development of category strategies and translate them into actionable plans.
• Collaborate with central teams (vendor management, marketing, CRM, etc.) to ensure seamless execution of strategies.
• Analyze input and output KPIs at category, sub-category and product level; derive insights to inform decision-making and actions aligned with business goals.
• Actively manage and grow sales of our portfolio, with a strong focus on own brands, driving acquisition, migration and retention initiatives.
• Monitor pricing dynamics of key products and bestsellers; recommend local price adjustments in alignment with the central pricing team.
• Develop and execute campaign and promotion plans in close collaboration with central teams.
• Ensure accurate campaign setup in collaboration with central teams, including marketing support, banner creation and landing page setup.
• Monitor campaign performance, track cost vs budget and optimise promotional impact.
• Ensure optimal presentation of campaigns and products across the online store.
• Provide input on search optimisation, upselling, cross-selling and product recommendation features.
• Work closely with shop operations on banner management, shelf arrangement and content optimisation.

• Relevant experience in FMCG and e-commerce, ideally within the pet sector.
• Strong proficiency in English.
• Analytical and data-driven mindset with strong commercial acumen.
• Broad understanding of core business functions and how they interconnect.
• Strong collaboration and communication skills, with proven ability to influence stakeholders.
• Deep knowledge of local customer needs and market dynamics.
• Hands-on, results-oriented and proactive approach.

This role is a maternity cover position; therefore, the contract duration will be 18 months.

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together – you’ll be at the heart of an incredible, multinational team. You will benefit from hybrid working: 60% of your time in the office, 40% at home. Option to work for 20 days abroad in approved countries.

Development opportunities to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products.

We believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all. zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.