At a Glance
- Tasks: Keep our online shop fresh and engaging for pet lovers in the UK and Ireland.
- Company: Join zooplus, Europe's leading online pet platform with a vibrant culture.
- Benefits: Enjoy a 20% discount, training opportunities, and team events.
- Other info: Hybrid work setup with a collaborative international team.
- Why this job: Shape the shopping experience for millions of pet parents and make a real impact.
- Qualifications: Fluent English, strong attention to detail, and experience with CMS is a plus.
The predicted salary is between 28800 - 43200 £ per year.
More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe's leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year. We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity.
We're a vibrant, customer-focused team dedicated to creating the best shopping experience for pet lovers. As our Ecommerce Operations Specialist for the UK and Ireland markets, you'll be the driving force behind keeping our online shop fresh, engaging, and perfectly tailored to our customers. In this role, you won't just be updating banners and publishing content; you'll be shaping the look and feel of our shop, ensuring every campaign is spot-on, every detail is accurate, and every customer finds exactly what they're looking for. From adapting the content to collaborating with teams across Europe, your work will help deliver a seamless, high-quality experience that keeps our customers coming back.
Responsibilities:
- Execute onsite and app campaigns by uploading banners, updating visuals, and publishing content across the UK and Irish shops.
- Maintain and optimize shop content using our internal Content Management System.
- Ensure all campaign elements go live correctly, look sharp, and align with our quality standards.
- Translate and adapt promotional texts, product descriptions, and campaign content into English.
- Keep an eye out for inconsistencies, missing information, or content issues — and fix them proactively.
- Collaborate with international teams to make sure English content always meets customer expectations.
Qualifications:
- Fluent English (C2), another European language is a PLUS.
- A strong eye for detail and a passion for getting things right.
- Organized, reliable, and comfortable working with deadlines.
- A mindset focused on execution, improvement, and creating a great user experience.
- Experience working with a Content Management System (CMS) is a PLUS.
- Experience with JIRA is a plus.
Additional Information:
With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.
Our benefits:
- 20% discount in our zooplus shop.
- Internal and external training.
- Team events.
zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
E-Commerce Operations Specialist employer: zooplus
At zooplus, we pride ourselves on being a leading employer in the eCommerce sector, offering a vibrant work culture that champions collaboration and innovation. Our commitment to employee growth is evident through our extensive training opportunities and team events, all while enjoying the flexibility of a hybrid work setup. Join us in creating joyful experiences for pet lovers across the UK and Ireland, where your contributions will directly impact our mission and success.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at zooplus or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with content management systems and campaign execution. This will give you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by researching zooplus and its values. Be ready to share how your passion for pets aligns with their mission. It’s all about showing that you’re not just a fit for the role, but for the company culture too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at zooplus.
We think you need these skills to ace E-Commerce Operations Specialist
Some tips for your application 🫡
Show Your Passion for Pets:When you're writing your application, let your love for pets shine through! Mention any personal experiences or connections you have with pets, as this will resonate with our mission to create joy for pet parents.
Tailor Your Content:Make sure to customise your application to reflect the specific role of E-Commerce Operations Specialist. Highlight your experience with content management systems and any relevant campaigns you've worked on that align with our goals.
Be Detail-Oriented:We value a strong eye for detail, so double-check your application for any typos or inconsistencies. This not only shows your attention to detail but also reflects the quality standards we uphold at zooplus.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at zooplus
✨Know Your E-Commerce Stuff
Make sure you brush up on the latest trends in e-commerce, especially in the pet industry. Familiarise yourself with how online shops operate and what makes a great user experience. This will show that you're not just interested in the role but also passionate about the field.
✨Show Off Your Attention to Detail
Since this role requires a strong eye for detail, prepare examples from your past experiences where you caught mistakes or improved content quality. Be ready to discuss how you ensure accuracy in your work, as this will resonate well with their focus on quality.
✨Be Ready to Collaborate
Collaboration is key in this role, so think of times when you've worked with different teams. Highlight your communication skills and how you adapt to feedback. This will demonstrate that you can thrive in a vibrant, customer-focused team environment.
✨Prepare Questions About Their Values
Zooplus values Care, Courage, Openness, and Simplicity. Prepare thoughtful questions that reflect these values and show how you align with them. This will not only impress your interviewers but also help you understand if the company culture is the right fit for you.
