(Senior) E-commerce Category Manager (All Genders) in London

We are looking for a Senior Category Manager to oversee our product categories in the online shop. The role focuses on driving topline growth and improving bottom-line performance through category steering, campaign and promotion planning, pricing, and onsite optimization.

Key Responsibilities:

• Strategy and Sales Steering: Contribute to the development of category strategies and translate them into actionable plans. Collaborate with central teams (vendor management, marketing, CRM, etc.) to ensure seamless execution of strategies. Analyze input and output KPIs at category, sub-category, and product level; derive insights to inform decision-making and actions aligned with business goals. Actively manage and grow sales of our portfolio, with a strong focus on own brands, driving acquisition, migration, and retention initiatives.
• Pricing: Monitor pricing dynamics of key products and bestsellers. Recommend local price adjustments in alignment with the central pricing team.
• Campaigns and Promotions: Develop and execute campaign and promotion plans in close collaboration with central teams. Ensure accurate campaign setup in collaboration with central teams, including marketing support, banner creation and landing page setup. Monitor campaign performance, track cost vs. budget, and optimize promotional impact.
• Shelf Management: Ensure optimal presentation of campaigns and products across the online store. Provide input on e.g. search optimization, up-selling, cross-selling, and product recommendation features. Work closely with shop operations on banner management, shelf arrangement, and content optimization.

We are currently hiring two Category Managers dedicated to the UK market. One full-time role and one 18-month fixed-term contract with potential for permanent employment.

Qualifications:

• Relevant experience in FMCG and e-commerce, ideally within the pet sector.
• The role requires a strong proficiency in English.
• Analytical and data-driven mindset with strong commercial acumen.
• Broad understanding of core business functions and how they interconnect.
• Strong collaboration and communication skills, with proven ability to influence stakeholders.
• Deep knowledge of local customer needs and market dynamics.
• Hands-on, results-oriented, and proactive approach.

Additional Information:

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too. Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.