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- Tasks: Keep our online shop fresh and engaging for pet lovers in the UK and Ireland.
- Company: Join Europe's leading online pet platform with a vibrant, customer-focused team.
- Benefits: Enjoy a 20% discount, training opportunities, and fun team events.
- Other info: Hybrid work setup with a collaborative international team.
- Why this job: Shape the shopping experience for millions of pet parents and make a real impact.
- Qualifications: Fluent English, strong attention to detail, and experience with CMS is a plus.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Shop Operations Specialist (all genders)
Full-time
More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europeâs leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.
Weâre on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a petâfirst business.
Weâre a vibrant, customerâfocused team dedicated to creating the best shopping experience for pet lovers. As our Shop Operations Specialist for the UK and Ireland markets, youâll be the driving force behind keeping our online shop fresh, engaging, and perfectly tailored to our customers.
In this role, you wonât just be updating banners and publishing content; youâll be shaping the look and feel of our shop, ensuring every campaign is spotâon, every detail is accurate, and every customer finds exactly what theyâre looking for.
From adapting the content to collaborating with teams across Europe, your work will help deliver a seamless, highâquality experience that keeps our customers coming back.
Responsibilities:
- Execute onsite and app campaigns by uploading banners, updating visuals, and publishing content across the UK and Irish shops
- Maintain and optimize shop content using our internal Content Management System
- Ensure all campaign elements go live correctly, look sharp, and align with our quality standards
- Translate and adapt promotional texts, product descriptions, and campaign content into English
- Keep an eye out for inconsistencies, missing information, or content issues â and fix them proactively
- Collaborate with international teams to make sure English content always meets customer expectations
Qualifications:
- Fluent English (C2), another European language is a PLUS
- A strong eye for detail and a passion for getting things right
- Organized, reliable, and comfortable working with deadlines
- A mindset focused on execution, improvement, and creating a great user experience
- Experience working with a Content Management System (CMS) is a PLUS
- Experience with JIRA is a plus.
With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% inâoffice, 40% remote, collaborating with colleagues across locations.
Our benefits:
- đž 20% discount in our zooplus shop
- đ Internal and external training
- đ Team events
zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
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Shop Operations Specialist (all genders) employer: zooplus AG
Contact Detail:
zooplus AG Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Shop Operations Specialist (all genders)
â¨Tip Number 1
Get to know the company inside out! Research zooplus, their values, and what makes them tick. This way, when you get that interview, you can show off your knowledge and passion for their mission.
â¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
â¨Tip Number 3
Prepare for the interview by practising common questions and tailoring your answers to highlight your attention to detail and organisational skills. Remember, they want someone who can keep their shop fresh and engaging!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre genuinely interested in joining the team at zooplus.
We think you need these skills to ace Shop Operations Specialist (all genders)
Some tips for your application đŤĄ
Show Your Passion for Pets: When you're writing your application, let your love for pets shine through! We want to see that youâre not just looking for a job, but that you genuinely care about creating joy for pets and their parents.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience. Weâre all about the details, so show us how your skills align with the Shop Operations Specialist role and our mission at zooplus.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for our team. Remember, weâre looking for organised and reliable individuals!
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the role. We canât wait to hear from you!
How to prepare for a job interview at zooplus AG
â¨Know Your Stuff
Before the interview, dive deep into zooplus and their mission. Understand their core values of Care, Courage, Openness, and Simplicity. This will not only help you align your answers with their culture but also show that you're genuinely interested in the role.
â¨Showcase Your Detail Orientation
As a Shop Operations Specialist, attention to detail is key. Prepare examples from your past experiences where you caught inconsistencies or improved processes. This will demonstrate your ability to maintain high-quality standards, which is crucial for the role.
â¨Familiarise Yourself with CMS
If you have experience with Content Management Systems, be ready to discuss it! If not, do some research on how they work and be prepared to talk about how you would approach learning one quickly. This shows your willingness to adapt and learn.
â¨Collaborative Spirit
Since the role involves working with international teams, think of examples where you've successfully collaborated with others. Highlight your communication skills and how you ensure everyone is on the same page, especially when adapting content for different markets.