At a Glance
- Tasks: Design intuitive consumer experiences and shape the future of property decisions.
- Company: Join Zoopla, a leading UK property website with over nine million monthly users.
- Benefits: Enjoy hybrid working, 25 days leave, gym access, and a generous pension scheme.
- Other info: Thriving environment for creativity and innovation with excellent career growth opportunities.
- Why this job: Make a real impact on user experiences while collaborating with a dynamic team.
- Qualifications: Proven experience in end-to-end product design and strong user research skills.
Description
Who We Are
Zoopla is a leading UK property website and trusted consumer brand, empowering movers to make better property decisions with over nine million monthly users generating over one billion annual property searches.
Zoopla is more than a property portal. Over 5 million homeowners are subscribers, tracking their property values and providing a pipeline of movers for Zoopla’s customers (estate agents and housebuilders). The business is investing in leveraging its scale and reach to build new, AI-driven experiences that engage movers and unlock value and a strong return on investment for customers.
Our guiding behaviours define how we work together and what we expect from one another. These behaviours are to keep it simple, take ownership, make it better and win together. We strive for progress not perfection and have no doubt that we can achieve our ambitions if we focus on the right things, give it our all and do it together.
About the role
This role is available on a 12-months FTC basis, with potential for permanency.
We’re looking for a Senior Product Designer to join a cross-functional team and take ownership of meaningful parts of the Zoopla consumer experience.
This is a hands-on role with real scope to shape both what we build and how we build it. You’ll work across the full product lifecycle, from defining problems through to delivery and optimisation, designing experiences that are intuitive, useful and deliver real business impact. You won’t just respond to briefs; you’ll help define opportunity areas, connect work to broader product and business goals, and ensure what we build delivers measurable results.
This role suits someone who thinks beyond individual features. Someone who understands how journeys connect, how products perform over time, and how design can influence growth, conversion and customer value.
You’ll balance improving what exists today with identifying what comes next, contributing to both immediate delivery and longer-term product direction.
What you’ll do
Ownership and Impact
- Own design within your team from problem framing through to delivery and optimisation, taking responsibility for outcomes not just outputs
- Translate consumer behaviour and insight into clear opportunities, prioritising work based on impact, effort and business value
- Balance user needs, technical constraints and business priorities when shaping solutions
Designing End-to-End Experience
- Design intuitive, high-quality journeys across web and mobile, with a focus on usability, performance and continuity across touchpoints
- Think across the full lifecycle, including onboarding, engagement, retention and reactivation
- Ensure experiences connect across journeys, not just within individual features
Data, Experimentation and Growth
- Define clear success metrics for your work through measurable outcomes
- Use data, research and behavioural insight to identify opportunities and inform decisions
- Design and iterate through experimentation, working with Product, Engineering and Data to test, learn and optimise journeys over time
- Continuously refine experiences based on performance, contributing to a culture of learning and optimisation
Exploration and Craft
- Look beyond the current roadmap to identify new opportunities that drive customer and business value
- Rapidly explore and validate ideas through prototyping and testing
- Use modern tools and approaches, including AI-assisted design, to improve speed and quality of output
- Contribute to design systems and ways of working that improve quality, consistency and speed across the team
Collaboration & Influence
- Collaborate closely with cross-functional partners to align on goals and shape problems, not just solutions
- Influence prioritisation and decision-making by clearly articulating customer value, business impact and trade-offs
- Facilitate workshops and design sessions that align teams and move work forward
- Communicate ideas, rationale and outcomes clearly to stakeholders at different levels
- Act as a strong design voice within your team, raising the quality of thinking and execution
What we’re looking for
Please include a portfolio (with ease of access) of relevant work.
- Proven experience designing digital products end-to-end in a product-led environment
- Strong product thinking, with the ability to connect design decisions to consumer and business outcomes
- Confident in user research methodologies and testing, and comfortable working with data, experimentation and performance metrics
- Ability to think in systems and journeys, not just individual features
- Confident collaborating across disciplines and influencing decisions
- Experience facilitating workshops and driving alignment
- Curious about emerging technologies (including AI) and how they can be applied to improve the consumer experience, decision-making and product capability
- Proficiency in design tools such as Figma or similar, and can adapt your approach to the needs of the project.
The kind of designer who thrives here
- You think strategically and look beyond immediate tasks to identify opportunities and drive impact
- You take ownership from problem through to measurable outcome
- You’re curious about how products perform and how they can improve over time
- You understand how design contributes to business success, not just user experience
- You’re proactive, adaptable and comfortable working in a fast-moving environment
Where You’ll Be
At Zoopla we embrace hybrid working but emphasise the importance of also spending time together. You’ll have the opportunity to work remotely (at home) for two days per week with Mondays and Thursdays as all-Zoopla days in the office together plus a third in-office day of your choosing.
Our home in Tower Bridge is a wonderful hub for collaborative and individual working, with space to socialise and exercise. On our doorstep you’ll find buzzing Borough, Bankside and Bermondsey, not to mention soaring river views.
Benefits
- Our hybrid setup means you’ll join us in the Tower Bridge office 3 days each week
- 25 days annual leave + additional leave benefits Including extra days for length of service, plus other leave perks
- Cycle to work and electric car schemes
- Free Calm App membership
- Enhanced Parental leave
- Fertility Treatment Financial Support
- Group Income Protection and private medical insurance
- Gym on-site in London
- 7.5% pension contribution by the company
- Discretionary annual bonus up to 10% of base salary
Senior Product Designer - Consumer (B2C). in London employer: Zoopla
At Zoopla, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our hybrid working model allows for flexibility while ensuring meaningful in-person connections, particularly in our vibrant Tower Bridge office, which is surrounded by lively neighbourhoods. With a strong focus on employee growth, generous benefits including enhanced parental leave and wellness support, and a commitment to leveraging cutting-edge technology, we empower our team to make impactful contributions to the consumer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Designer - Consumer (B2C). in London
✨Connect with Product Management Communities
Dive into online communities like Product School or Mind the Product. Engage in discussions, share your insights, and ask questions. This can help you build relationships and visibility in the product management scene, plus you might hear about temp roles before they even get posted!
✨Attend Industry Meetups and Workshops
Check out local meetups or workshops specifically targeted at product management. These gatherings are prime spots to meet hiring managers and fellow practitioners. Plus, they often lead to connections that can help you land temporary roles.
✨Showcase Your Work with a Portfolio
Even if you're after a temporary gig, having a solid portfolio is key! Include case studies of past projects, highlighting your role and how you drove product success. Use platforms like Behance to display your work visually.
✨Apply Directly on Company Websites
When you spot a temp role like Senior Product Designer - Consumer (B2C). at Zoopla, go straight to their website to apply. Direct applications often have a better chance of standing out since they show commitment. It's worth the extra effort, trust us!
We think you need these skills to ace Senior Product Designer - Consumer (B2C). in London
Some tips for your application 🫡
Show Off Your Product Sense:In product management, we want to see your understanding of user needs and business value. When you're crafting your CV and cover letter, highlight specific products you've worked on, the methodologies you used, and how those experiences shaped your product sense. If you have insights into user journey mapping, competitive analysis, or product lifecycle, make sure to feature them!
Highlight Relevant Experience:For a temporary role, employers often look for candidates who can hit the ground running. Make sure your written application showcases not just your past roles, but also specific outcomes you've driven. Don't shy away from using metrics—how did your contributions impact the product or team? We love when you quantify your achievements!
Be Ready to Adapt:Temporary positions can often lead to quick changes in direction. In your cover letter, convey your adaptability and eagerness to learn. Mention any experiences where you’ve had to pivot or adjust your approach to meet project goals. Talk about how you thrive in dynamic environments—it'll really resonate with us at Zoopla!
Link to Your Portfolio:If you've worked on product roadmaps, user stories, or any visualisations, link to your portfolio in your application. Even a personal project that demonstrates your skills as a product manager can show your proactive approach. It's a great way for us to see your work in action and understand your style. And remember, apply through our website to make it easier for us to find you!
How to prepare for a job interview at Zoopla
✨Show Off Your Product Knowledge
Make sure we can discuss the product lifecycle with confidence! Be ready to showcase your understanding of key concepts in product management, such as roadmap planning and user research. We want to hear about any tools you're familiar with, like JIRA or Trello, as they’re popular in this space!
✨Agile Mindset is Key
As a temporary role, they'll want us to hit the ground running. Brush up on Agile methodologies and be prepared for scenario-based questions where you might need to demonstrate how you'd handle shifting priorities or tight deadlines. Show that you can think on your feet and adapt quickly!
✨Bring Your Portfolio of Projects
If you've got any product projects up your sleeve—be it case studies or live examples—bring them along! For a temporary position, they’re going to want to see tangible results from your previous work, so don't hold back on demonstrating how you've made an impact in past roles.
✨Communicate Clearly and Concisely
They’ll be looking to see how you articulate your ideas, so practice your pitch! Make sure we can summarise complex product requirements into clear, understandable language. Being able to express yourself well is vital in product management, especially in a temporary role where quick collaboration is essential!
