People Experience Lead - 6-months FTC in London

This is a hybrid role 3x days a week in our Tower Bridge office - full-time or part-time considered.

Who We Are

Zoopla is one of the UK’s most instantly recognisable property brands. Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals. We’re a growing, dynamic team that embraces innovation and isn’t afraid to push the boundaries.

What you'll do

As a People Experience Lead you will own the colleague experience at Zoopla from day one: building frameworks, executing the things we've been doing reactively, and leaving something that outlasts the contract. You'll work as part of a small People team, reporting to the Head of People. The work isn't just about running surveys and planning events, it's about understanding what's driving how people feel at Zoopla and building the infrastructure to actually change it.

What you'll work on

• Engagement: End-to-end ownership of the colleague engagement journey, from onboarding through to offboarding: survey delivery, analysis, action planning, and a review of whether the current approach is working.
• Manager engagement scores - identifying patterns and working with the People Partner to address them.
• Evolving and further embedding our recognition framework.
• Helping managers and teams own more of the culture and engagement work themselves.
• DE&I and CSR: Building and executing a DE&I plan from the ground up; owning our charity and CSR rhythm - good deed days, fundraising; managing the Women in Leadership and mentoring programmes.
• Culture and events: Building and maintaining a positive in-office experience; planning and delivering the mid-year social and awards; owning the annual social calendar, monthly All Hands socials, and relationship with the social committee.
• Employer brand and internal comms: EVP activation and external employer brand execution in partnership with Talent Acquisition Partner; internal comms for People initiatives.

What good looks like

This is a 6-month contract, so we care about what's still standing when it ends. By the end, we'd want a recognition approach that runs without you, a DE&I plan that's live rather than written, an engagement action-planning rhythm managers actually use, and an in-office experience that's noticeably better than when you arrived.

What we're looking for

• Someone who can look at our engagement data and work out the right approach.
• A smart generalist with genuine passion for engagement and culture.
• Experience in a smaller company or start-up environment is a real advantage.
• Analytically strong, able to work from data and make a credible case for action.
• A strong communicator, bringing colleagues on board with initiatives.
• Comfortable partnering with senior stakeholders and connecting the work to business goals.
• Comfortable experimenting and using AI tools across the business.
• Experience in a similarly broad employee experience remit with minimal resources.

Where you’ll be

At Zoopla, we embrace hybrid working but emphasise the importance of also spending time together. You’ll have the opportunity to work remotely for two days per week with Mondays and Thursdays as all-Zoopla days in the office together plus a third day in-office day of your choosing.

Benefits

• Our hybrid setup means you’ll join us in the Tower Bridge office 3 days each week.
• 25 days annual leave + additional leave benefits.
• Cycle to work and electric car schemes.
• Free Calm App membership.
• Enhanced Parental leave.
• Fertility Treatment Financial Support.
• Group Income Protection and private medical insurance.
• Gym on-site in London.
• 7.5% pension contribution by the company.
• Discretionary annual bonus up to 10% of base salary.