At a Glance
- Tasks: Support clients by optimising their digital presence and maximising membership value.
- Company: Join Zoopla, a leading UK property website with a strong consumer brand.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement in a thriving sector.
- Why this job: Kickstart your career in PropTech with a trusted industry leader.
- Qualifications: Motivated individuals with a passion for client support and technology.
The predicted salary is between 30000 - 40000 £ per year.
We follow a hybrid working style, with three days per week spent in our Tower Bridge office. Zoopla is a leading UK property website and trusted consumer brand, empowering movers to make better property decisions with over nine million monthly users generating over one billion annual property searches. Zoopla is more than a property portal. Over 5 million homeowners are subscribers, tracking their property values and providing a pipeline of movers for Zoopla’s customers (estate agents and housebuilders). The business is investing in leveraging its scale and reach to build new, AI-driven experiences that engage movers and unlock value and a strong return on investment for customers.
Our guiding behaviours define how we work together and what we expect from one another. These behaviours are to keep it simple, take ownership, make it better and win together. We strive for progress not perfection and have no doubt that we can achieve our ambitions if we focus on the right things, give it our all and do it together.
As a Client Relationship Support, you are the bridge between our market leading product suite and the agents who rely on them. You won’t just be managing accounts; you’ll be acting as a trusted advisor. Using a blend of data driven insights and human empathy, you will ensure our partners maximise the value of their membership, optimise their digital presence, and stay loyal to the Zoopla brand.
This role is an incredible entry point for a motivated professional looking to break into the PropTech industry. Working with a household name like Zoopla, you will gain unparalleled exposure to the intersection of real estate and technology. This position is designed for growth; for the right candidate, it serves as a high impact launchpad with the potential to progress into wider opportunities.
Client Relationship Support in London employer: Zoopla
Zoopla is an exceptional employer, offering a dynamic hybrid working environment in the vibrant Tower Bridge area. With a strong focus on employee growth and development, we empower our team members to take ownership of their roles while fostering a collaborative culture that values simplicity and innovation. Joining Zoopla means being part of a forward-thinking company at the forefront of the PropTech industry, where you can make a meaningful impact and advance your career in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Support in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching Zoopla’s products and recent news. Show us you’re genuinely interested in the company and how you can contribute to its mission of empowering movers.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Client Relationship Support. Highlight your ability to blend data insights with empathy—this is key for building strong relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the Zoopla team.
We think you need these skills to ace Client Relationship Support in London
Some tips for your application 🫡
Show Your Passion for PropTech:When writing your application, let your enthusiasm for the PropTech industry shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about the intersection of real estate and technology.
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Relationship Support role. Highlight relevant experiences and skills that align with our guiding behaviours like taking ownership and making things better. This shows us you understand what we value!
Be Authentic:We appreciate authenticity! Don’t be afraid to let your personality come through in your writing. Share your unique perspective and how it can contribute to our team at Zoopla. Remember, we’re looking for someone who can win together with us!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at Zoopla
✨Know Your Stuff
Before the interview, make sure you understand Zoopla's products and services inside out. Familiarise yourself with their market position and how they empower users to make better property decisions. This will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Empathy
As a Client Relationship Support, you'll need to blend data-driven insights with human empathy. Prepare examples from your past experiences where you've successfully built relationships or resolved issues by understanding clients' perspectives. This will demonstrate that you can be a trusted advisor.
✨Embrace the Hybrid Model
Since the role involves a hybrid working style, be ready to discuss how you manage your time and productivity in both office and remote settings. Share any strategies you have for staying connected with colleagues and clients, as this will highlight your adaptability.
✨Align with Their Values
Familiarise yourself with Zoopla's guiding behaviours: keep it simple, take ownership, make it better, and win together. Think of specific instances where you've embodied these values in your work. This alignment will resonate well with the interviewers and show you're a great cultural fit.
