Key Account Manager - London

Field-based, travel 1-4 days a week across London & South East England. Zoopla is a leading UK property website and trusted consumer brand, empowering movers to make better property decisions with over nine million monthly users generating over one billion annual property searches. Zoopla is more than a property portal. Over 5 million homeowners are subscribers, tracking their property values and providing a pipeline of movers for Zoopla’s customers (estate agents and housebuilders). The business is investing in leveraging its scale and reach to build new, AI-driven experiences that engage movers and unlock value and a strong return on investment for customers.

Our guiding behaviours define how we work together and what we expect from one another. These behaviours are to keep it simple, take ownership, make it better and win together. We strive for progress not perfection and have no doubt that we can achieve our ambitions if we focus on the right things, give it our all and do it together.

As Key Account Manager for Zoopla, you will be responsible for managing and growing a regional portfolio of estate agents. Your role will focus on driving revenue, maintaining strong client relationships, and implementing strategies to maximize product uptake across the territory. We want to make Zoopla more welcoming, fair and representative every day. We’ll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you’ve spent unemployed. We’re reimagining the property industry for everyone, so we want our team to represent people from all walks of life. We actively welcome your application if your demographics or background are underrepresented in the technology or property sectors.

Key Responsibilities

• Deliver revenue and branch growth across Zoopla’s portfolio of products, consistently meeting targets in line with company goals.
• Develop and implement effective strategies to maximize revenue opportunities, ensuring uptake of additional products and services.
• Implement a territory client engagement coverage model to connect with all customer and prospect accounts on a scheduled basis.
• Maintain accurate, high-quality client records in Salesforce.
• Attend internal/external training sessions to increase skills and continually update your product, market, and competitor knowledge.
• Handle customer complaints or enquiries when appropriate, owning the enquiry to completion.

Requirements

• Years of experience in B2B software sales (ideally field-based).
• Sales experience in a relevant industry (proptech, real estate, property, or similar).
• Outstanding organisational and time management skills.
• Ability to be flexible and comfortable in a fast-moving performance-led environment.
• Strong interpersonal skills for working with people at all levels.
• Desire to contribute to the success of a fast-growing organisation.

25 days annual leave + extra days for years of service. Day off for volunteering & Digital detox day. Festive Closure - business closed for a period between Christmas and New Year. Cycle to work and electric car schemes. Free Calm App membership. Enhanced Parental leave. Fertility Treatment Financial Support Group. Income Protection and private medical insurance. Gym on-site in London. 7.5% pension contribution by the company.