Test Analyst

What you\’ll do as our new Test Analyst

You\’ll help our clients understand how their software performs – not just whether it works. You\’ll look at things from the user\’s point of view, spot what others might miss, and provide insights that genuinely improve digital experiences.

• Collaborate with clients and delivery teams to understand what success looks like for their product.
• Create clear, effective test plans that align with project goals and timelines.
• Execute manual and exploratory testing across web, mobile, and desktop environments.
• Log and track defects using tools like JIRA or Azure DevOps, ensuring issues are clearly documented and reproducible.
• Work within Agile sprints, contributing to stand‑ups, retros, and planning sessions.
• Provide honest, constructive feedback to developers, designers, and PMs – you\’re not just finding bugs, you\’re improving outcomes.
• Share testing progress through daily or weekly reports, and flag risks early to keep everyone aligned.
• Support junior testers by reviewing test cases, pairing up on exploratory sessions, and helping them grow their confidence and skills.
• Keep up with the latest tools and approaches – whether that\’s investing time in automation, exploring load testing, or improving your test documentation.

Every project is different. One week you might be testing a high‑traffic e‑commerce site, the next, a public‑sector service that helps citizens access vital information. Either way, you\’ll be helping build better digital experiences.

Success requires

• 2+ years of professional experience in software testing, ideally across varied projects or environments.
• A good understanding of the software development lifecycle – you know how code moves from concept to release and where testing adds value.
• Confidence working in Agile or Scrum environments, collaborating closely with developers and delivery teams.
• Familiarity with test management and bug‑tracking tools like JIRA, TestRail, Zephyr, or Azure DevOps.
• Strong analytical and problem‑solving skills – you enjoy digging into why something fails, not just reporting that it does.
• Clear, calm communication – you can explain complex findings to non‑technical people and build positive relationships with clients.
• Solid organisational skills and the ability to manage multiple priorities across projects.
• An ISTQB Foundation certification (or equivalent knowledge).

Nice‑to‑have skills

• Additional ISTQB certifications or other software testing qualifications.
• Experience with automation, BDD, or Gherkin scripting.
• SQL or API testing experience.
• A degree in Computer Science (or equivalent experience).

Zoonou is one of the UK’s leading software testing companies, 100% employee‑owned and a Certified B Corporation®. We don’t just test software – we help our clients create better digital experiences that work for everyone. Because we’re co‑owners, we all have a genuine stake in how we do it. We’re growing sustainably, balancing profit with purpose, and building a company that puts people first: our clients and each other.

Benefits

• Employee ownership bonus – the first £3,600 of our EO bonus is tax free.
• Enhanced parental leave – we support our parents with advanced maternity and paternity cover.
• Paid volunteer days – we each get two days paid leave to volunteer our time for causes that we personally care about.
• Celebrate your way – we can swap bank holidays to celebrate significant religious holidays such as Diwali, Eid or Passover.
• Up-to 35 days holiday – we get 32 days holiday (including bank holidays) and an extra day from years 2‑5.
• Buy and sell holiday – every year, we can buy or sell up-to 5 days of annual leave.
• Training budgets and professional development plans that actually get used.
• Hybrid working (Following an initial 2‑week onboarding at our head office).
• Funded mental health support.
• We have a range of other benefits we can take advantage of including a cycle‑to‑work scheme; a tech scheme; discount vouchers and season ticket loans.