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- Tasks: Lead and optimise workshop operations for e-bikes and ensure top-notch service.
- Company: Join Zoomo, a leader in transitioning urban transport to electric vehicles across the globe.
- Benefits: Enjoy a competitive salary, global benefits, team outings, and a free vehicle rental scheme.
- Why this job: Be part of a mission-driven team making cities greener and enhancing urban mobility.
- Qualifications: 2+ years in a senior mechanic role with strong e-bike knowledge and leadership skills.
- Other info: Diversity is celebrated here; we welcome applicants from all backgrounds.
The predicted salary is between 37471 - 52471 £ per year.
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About Zoomo
At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world\’s leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia.
In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more.
Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities.
The Role
We are seeking a driven and results-oriented Lead Mechanic to spearhead our workshop operations. In this critical leadership role, you will be instrumental in driving operational excellence, fostering a culture of continuous improvement, and ensuring the delivery of exceptional service.
As the Lead Mechanic, you will be responsible for overseeing all aspects of workshop activities, including:
- Develop and implement comprehensive workshop strategies aligned with business objectives, maximising efficiency and profitability.
- Maintain the highest standards of technical excellence within the workshop, ensuring all repairs are conducted to manufacturer specifications and exceed customer expectations.
- Lead, mentor, and motivate a high-performing team of technicians, fostering a collaborative and results-driven environment.
- Optimise workshop processes, implement lean methodologies and identify areas for continuous improvement to enhance efficiency and productivity.
Requirements
- A minimum of 2 years experience in a Workshop Manager or Senior Mechanic position.
- In-depth technical knowledge of e-bikes, e-mopeds, cargo bikes and components, systems, and repair procedures.
- Proven ability to manage and develop a team of high-performing mechanics.
- Strong customer service orientation with the ability to build and maintain positive relationships with customers.
- Experience managing workshop budgets, including parts inventory, roster/labour costs, and equipment maintenance.
- Strong problem-solving, administrative and analytical skills.
- Excellent communication and interpersonal presentation.
- Proficiency in advanced office software and fleet management systems.
- Valid driver’s license.
We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:
- Working with a switched-on team that strives to make the streets greener and serve the rider
- Starting salary of £37,471
- Global and country-specific benefits packages
- Monthly team outings & events
- Get to know our vehicles with our free employee rental scheme
- Annual learning and development allowance
Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.
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Lead Mechanic employer: Zoomo
Contact Detail:
Zoomo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Mechanic
✨Tip Number 1
Familiarise yourself with the latest trends in Light Electric Vehicles (LEVs) and e-bike technology. Being knowledgeable about the industry will not only help you stand out but also demonstrate your passion for the role during any discussions.
✨Tip Number 2
Network with professionals in the e-bike and LEV sectors. Attend industry events or join online forums to connect with others who share your interests. This can lead to valuable insights and potential referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Zoomo is looking for someone who can motivate and mentor technicians, so be ready to share specific examples of how you've fostered a collaborative environment.
✨Tip Number 4
Research Zoomo's values and mission regarding carbon-neutral cities. Aligning your personal values with theirs can make a strong impression during interviews, showing that you're not just interested in the job, but also in contributing to their vision.
We think you need these skills to ace Lead Mechanic
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in workshop management and technical knowledge of e-bikes and related systems. Use specific examples to demonstrate your leadership skills and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainable transport and your alignment with Zoomo's vision. Mention how your previous experiences have prepared you for the Lead Mechanic role and how you can contribute to their mission.
Highlight Team Leadership Experience: Emphasise your experience in leading and mentoring teams. Provide examples of how you've fostered a collaborative environment and improved workshop processes in your previous roles.
Showcase Customer Service Skills: Include instances where you've successfully built relationships with customers or improved customer satisfaction. This is crucial for a role that involves maintaining high service standards.
How to prepare for a job interview at Zoomo
✨Show Your Technical Expertise
As a Lead Mechanic, it's crucial to demonstrate your in-depth knowledge of e-bikes and related systems. Be prepared to discuss specific repair procedures and share examples of how you've maintained high standards of technical excellence in previous roles.
✨Highlight Leadership Skills
This role requires you to lead and mentor a team of technicians. Share your experiences in managing teams, fostering collaboration, and driving results. Use specific examples to illustrate how you've motivated your team to achieve operational excellence.
✨Emphasise Customer Service Orientation
Building positive relationships with customers is key. Prepare to discuss how you've handled customer interactions in the past, particularly in challenging situations. Highlight your ability to exceed customer expectations and maintain satisfaction.
✨Discuss Continuous Improvement Initiatives
Zoomo values a culture of continuous improvement. Be ready to talk about any lean methodologies or process optimisations you've implemented in previous workshops. Show how these initiatives have enhanced efficiency and productivity.
