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For Companies At a Glance
- Tasks: Lead our workshop operations and ensure top-notch service for e-bikes.
- Company: Join Zoomo, a leader in Light Electric Vehicles, transforming urban transport globally.
- Benefits: Enjoy a competitive salary, monthly outings, and a free vehicle rental scheme.
- Why this job: Be part of a mission to create greener cities with a diverse, high-performing team.
- Qualifications: 2+ years in a senior mechanic role with strong e-bike knowledge required.
- Other info: We celebrate diversity and offer equal opportunities for all.
The predicted salary is between 37471 - 52471 £ per year.
About Zoomo
At Zoomo, our vision is to transition every urban mile to Light Electric Vehicles (LEVs). Zoomo is the world's leading platform to access ebikes for professional use. We operate across Europe, UK, North America and Australia. In 4 years, with an international team of 200+ people, we helped transition millions of urban miles to LEVs by deploying the best delivery ebike and by developing a leading fleet management software. Zoomo vehicles are used by major players in the food, grocery and parcel delivery segments. Our partners include UberEats, Amazon, JustEat Takeaway, Doordash, FedEx and many more. Expect to join a high-performing team that wants to lead the charge towards carbon-neutral cities.
The Role
We are seeking a driven and results-oriented Lead Mechanic to spearhead our workshop operations. In this critical leadership role, you will be instrumental in driving operational excellence, fostering a culture of continuous improvement, and ensuring the delivery of exceptional service. As the Lead Mechanic, you will be responsible for overseeing all aspects of workshop activities, including:
- Develop and implement comprehensive workshop strategies aligned with business objectives, maximising efficiency and profitability.
- Maintain the highest standards of technical excellence within the workshop, ensuring all repairs are conducted to manufacturer specifications and exceed customer expectations.
- Lead, mentor, and motivate a high-performing team of technicians, fostering a collaborative and results-driven environment.
- Optimise workshop processes, implement lean methodologies and identify areas for continuous improvement to enhance efficiency and productivity.
Requirements:
- A minimum of 2 years experience in a Workshop Manager or Senior Mechanic position.
- In-depth technical knowledge of e-bikes, e-mopeds, cargo bikes and components, systems, and repair procedures.
- Proven ability to manage and develop a team of high-performing mechanics.
- Strong customer service orientation with the ability to build and maintain positive relationships with customers.
- Experience managing workshop budgets, including parts inventory, roster/labour costs, and equipment maintenance.
- Strong problem-solving, administrative and analytical skills.
- Excellent communication and interpersonal presentation.
- Proficiency in advanced office software and fleet management systems.
- Valid driver’s license.
We offer you the chance to be part of a team at the cutting edge of the world’s electrification journey, including:
- Working with a switched-on team that strives to make the streets greener and serve the rider.
- Starting salary of £37,471.
- Global and country-specific benefits packages.
- Monthly team outings & events.
- Get to know our vehicles with our free employee rental scheme.
- Annual learning and development allowance.
- Mental wellbeing support.
Zoomers currently represent 45 nationalities and we celebrate diversity and inclusion with equal opportunities for all.
Lead Bicycle Mechanic employer: Zoomo
Contact Detail:
Zoomo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Bicycle Mechanic
✨Tip Number 1
Familiarise yourself with the latest trends in e-bike technology and repair techniques. This will not only enhance your technical knowledge but also demonstrate your passion for the industry during interviews.
✨Tip Number 2
Network with professionals in the e-bike and mechanics community. Attend workshops, trade shows, or local meetups to connect with others in the field, which could lead to valuable referrals or insights about the role.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Highlight specific examples where you successfully motivated a team or improved workshop processes, as this is crucial for the Lead Mechanic position.
✨Tip Number 4
Research Zoomo’s mission and values thoroughly. Understanding their commitment to carbon-neutral cities and how they operate will allow you to align your answers with their goals during the interview process.
We think you need these skills to ace Lead Bicycle Mechanic
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in workshop management and technical knowledge of e-bikes. Use specific examples to demonstrate your leadership skills and ability to optimise processes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainable transport and how your background aligns with Zoomo's mission. Mention any experience you have with leading teams and improving workshop efficiency.
Showcase Technical Expertise: Include details about your technical skills related to e-bikes, e-mopeds, and cargo bikes. Highlight any certifications or training that demonstrate your qualifications for the Lead Mechanic role.
Prepare for Potential Questions: Think about how you would answer questions regarding team management, customer service, and problem-solving in a workshop setting. Be ready to provide examples from your past experiences that showcase your capabilities.
How to prepare for a job interview at Zoomo
✨Show Your Technical Expertise
Make sure to highlight your in-depth knowledge of e-bikes, e-mopeds, and cargo bikes during the interview. Be prepared to discuss specific repair procedures and technical challenges you've faced in previous roles.
✨Demonstrate Leadership Skills
As a Lead Mechanic, you'll need to manage and motivate a team. Share examples of how you've successfully led a team in the past, focusing on your mentoring style and how you foster a collaborative environment.
✨Emphasise Customer Service Orientation
Zoomo values strong customer relationships. Be ready to discuss how you've built positive relationships with customers in your previous roles and how you ensure exceptional service delivery.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills. Think of specific instances where you've identified inefficiencies or challenges in workshop processes and how you implemented solutions to improve them.
