At a Glance
- Tasks: Repair e-bikes and e-mopeds while managing customer appointments and interactions.
- Company: Leading electric vehicle company focused on greener urban transport.
- Benefits: Salary between £26,732 to £27,812 plus additional perks.
- Why this job: Join a mission to promote sustainable transport while honing your mechanical skills.
- Qualifications: Strong mechanical skills and excellent customer service abilities.
- Other info: Be part of a forward-thinking team in a growing industry.
The predicted salary is between 26732 - 27812 £ per year.
A leading light electric vehicle company is seeking a Repair Mechanic in Edinburgh to provide expert repair services. You will manage appointments, handle customer interactions, and perform repairs on e-bikes and e-mopeds. Ideal candidates will have strong mechanical skills and exceptional customer service abilities, contributing to fostering greener urban transport. This position offers a salary between £26,732 to £27,812 along with additional benefits.
Customer-Facing E-Bike Mechanic (Edinburgh) employer: Zoomo
Contact Detail:
Zoomo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Facing E-Bike Mechanic (Edinburgh)
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for greener urban transport.
✨Tip Number 2
Practice your customer service skills! Since this role involves handling customer interactions, think of scenarios where you can demonstrate your ability to resolve issues and keep customers happy. Role-play with a friend if you need to!
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend local events related to e-bikes. A friendly chat could lead to insider tips or even a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer-Facing E-Bike Mechanic (Edinburgh)
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your mechanical skills in your application. We want to see how your experience aligns with the role of a Repair Mechanic, so don’t hold back on showcasing your expertise!
Customer Service is Key: Since this role involves customer interactions, let us know about your exceptional customer service abilities. Share examples of how you've handled customer queries or resolved issues in the past.
Tailor Your Application: Take a moment to tailor your application specifically for this position. Mention why you’re passionate about fostering greener urban transport and how you can contribute to our mission at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Zoomo
✨Know Your E-Bikes Inside Out
Make sure you brush up on your knowledge of e-bikes and e-mopeds before the interview. Familiarise yourself with common issues, repair techniques, and the latest trends in electric vehicles. This will not only show your passion for the role but also demonstrate your expertise.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to help a customer or resolved a tricky situation. This will highlight your ability to foster positive relationships.
✨Practice Common Interview Questions
Anticipate questions related to both mechanical skills and customer service scenarios. Prepare answers that reflect your problem-solving abilities and how you handle pressure. Practising these responses can help you feel more confident and articulate during the actual interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to sustainability or how they support their mechanics in ongoing training. This shows your genuine interest in the role and the company’s mission, making you stand out as a candidate.