At a Glance
- Tasks: Manage the entire contract lifecycle and drive process improvements in a fast-paced environment.
- Company: Join ZoomInfo, a leading AI GTM platform with a vibrant team culture.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Other info: Dynamic workplace with a focus on innovation and career advancement.
- Why this job: Make a real impact by optimising contract processes and collaborating with diverse teams.
- Qualifications: 5+ years in contract administration and proficiency in Salesforce required.
The predicted salary is between 31500 - 38500 £ per year.
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen fast.
We are seeking a detail-oriented and analytical Contracts Administrator to join our dynamic team. This role is responsible for managing the complete contract lifecycle from quote to cash, ensuring compliance, and driving process improvements. The ideal candidate will serve as a key liaison between sales, legal, and finance teams while maintaining high standards of accuracy and efficiency in contract management.
What You'll Do:
- Queue Management & Operations
- Manage and prioritize Approvals, Closing, and Help Chat queues
- Provide backup support for Trials, Cases, and Auto Renewals queues as needed
- Own assigned escalations and ensure timely resolution
- Support JIRA ticket management in collaboration with Business Technology team
- Contract Management & Processing
- Execute quote-to-cash (Q2C) processes and ensure accurate data entry into Salesforce (SFDC)
- Review and approve quotes for accuracy and compliance with company policies
- Assess signed DocuSign documents for opportunity closure and provisioning requirements
- Build and customize quotes & contracts based on sales team specifications
- Address sales representatives' contract and provisioning concerns with strategic recommendations
- Compliance & Risk Management
- Monitor compliance with company policies and industry regulations
- Identify and assess contract-related risks
- Ensure all contract terms align with legal and business requirements
- Stakeholder Collaboration & Support
- Collaborate effectively with Contracts team members, Sales, Legal, and Finance departments
- Analyze and resolve internal stakeholder requests independently and professionally
- Provide expert guidance on contract management best practices
- Support team audits and compliance initiatives
- Process Improvement & Analytics
- Identify opportunities for process improvement and provide actionable insights
- Build, own, and maintain Salesforce reports with custom conditions
- Generate analytical reports to support business decision-making
- Contribute to developing and implementing contract management best practices
- Ensure effective resource utilization and flag system errors/bugs through ServiceNow
- Training & Knowledge Management
- Train new hires and facilitate knowledge transfer within the team
- Create and maintain training documentation and materials for internal use
- Provide ongoing training and guidance on contract management best practices
- Support ad hoc projects as assigned
What You Bring:
- 5+ years of experience in contract administration, sales operations, or related role
- Proficiency in Salesforce (SFDC) with report building capabilities
- Experience with DocuSign and contract management systems
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Detail-oriented with strong organizational abilities
- Ability to work independently and manage multiple priorities
- Proficiency in Microsoft Office Suite
Preferred Qualifications:
- Bachelor's degree in Business Administration or related field
- Experience with JIRA and ServiceNow ticketing systems
- Previous experience in training and documentation development
- Familiarity with quote-to-cash (Q2C) or Deal Desk related processes
- Experience in process improvement initiatives
Senior Contracts Administrator in Whitehall employer: ZoomInfo
At ZoomInfo, we pride ourselves on fostering a vibrant work culture where collaboration and support are at the heart of our success. As an Account Executive, you'll not only have the chance to sell innovative solutions that truly make a difference for our clients but also benefit from extensive career growth opportunities in a dynamic environment. With competitive compensation and a team that celebrates each other's achievements, joining us means being part of a forward-thinking company that values your contributions and encourages your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Contracts Administrator in Whitehall
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We think you need these skills to ace Senior Contracts Administrator in Whitehall
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at ZoomInfo, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at ZoomInfo
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with ZoomInfo’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
