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- Tasks: Manage international enterprise accounts and drive product adoption.
- Company: Leading Go-To-Market Intelligence provider in Greater London.
- Benefits: Attractive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on customer success globally.
- Qualifications: 5+ years of experience in customer success and strong relationship-building skills.
- Other info: Exciting opportunity to work with top-tier clients and enhance your career.
The predicted salary is between 43200 - 72000 £ per year.
A leading Go-To-Market Intelligence provider is seeking a Customer Success Manager III in Greater London. The role involves managing international enterprise accounts, driving product adoption, and building strong customer relationships.
The ideal candidate has over 5 years of experience in customer success.
Enterprise CSM — Global Growth & Adoption in London employer: ZoomInfo
Contact Detail:
ZoomInfo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise CSM — Global Growth & Adoption in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Success Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its products inside out. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can drive product adoption.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience managing enterprise accounts and how you've built strong customer relationships in the past. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining our team. Let’s get you that dream job!
We think you need these skills to ace Enterprise CSM — Global Growth & Adoption in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer success, especially with international enterprise accounts. We want to see how you've driven product adoption and built strong relationships in your previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Enterprise CSM role. Share specific examples of your achievements and how they relate to what we’re looking for.
Showcase Your Communication Skills: As a Customer Success Manager, communication is key. In your application, demonstrate your ability to convey complex ideas clearly and effectively. This will help us see how you can engage with our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at ZoomInfo
✨Know Your Customer Success Metrics
Before the interview, brush up on key customer success metrics relevant to the role. Understand how to measure product adoption and customer satisfaction, as this will show your potential employer that you’re not just familiar with the concepts but can also apply them effectively.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've built strong relationships with clients in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, highlighting specific instances where your efforts led to improved customer outcomes.
✨Research the Company’s Products
Dive deep into the company’s offerings and understand their value proposition. Being able to discuss how you would drive adoption of their products during the interview will demonstrate your genuine interest and readiness to contribute from day one.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you’ve faced in previous roles and how you overcame them. This will help you articulate your thought process and approach to customer success effectively.
