At a Glance
- Tasks: Manage the entire contract lifecycle and drive process improvements in a fast-paced environment.
- Company: Join ZoomInfo, a leading AI GTM platform with a vibrant team culture.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for training and professional development.
- Why this job: Make a real impact by optimising contract processes and collaborating with diverse teams.
- Qualifications: 5+ years in contract administration and proficiency in Salesforce required.
The predicted salary is between 47700 - 58300 £ per year.
Zoom Info is where careers accelerate.
We move fast, think boldly, and empower you to do the best work of your life.
You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins.
With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute.
You’ll make things happen fast.
We are seeking a detail-oriented and analytical Contracts Administrator to join our dynamic team.
This role is responsible for managing the complete contract lifecycle from quote to cash, ensuring compliance, and driving process improvements.
The ideal candidate will serve as a key liaison between sales, legal, and finance teams while maintaining high standards of accuracy and efficiency in contract management.
What You’ll Do
- Queue Management & Operations
- Manage and prioritize Approvals, Closing, and Help Chat queues
- Provide backup support for Trials, Cases, and Auto Renewals queues as needed
- Own assigned escalations and ensure timely resolution
- Support JIRA ticket management in collaboration with Business Technology team
- Contract Management & Processing
- Execute quote-to-cash (Q2C) processes and ensure accurate data entry into Salesforce (SFDC)
- Review and approve quotes for accuracy and compliance with company policies
- Assess signed Docu Sign documents for opportunity closure and provisioning requirements
- Build and customize quotes & contracts based on sales team specifications
- Address sales representatives' contract and provisioning concerns with strategic recommendations
- Compliance & Risk Management
- Monitor compliance with company policies and industry regulations
- Identify and assess contract-related risks
- Ensure all contract terms align with legal and business requirements
- Stakeholder Collaboration & Support
- Collaborate effectively with Contracts team members, Sales, Legal, and Finance departments
- Analyze and resolve internal stakeholder requests independently and professionally
- Provide expert guidance on contract management best practices
- Support team audits and compliance initiatives
- Process Improvement & Analytics
- Identify opportunities for process improvement and provide actionable insights
- Build, own, and maintain Salesforce reports with custom conditions
- Generate analytical reports to support business decision-making
- Contribute to developing and implementing contract management best practices
- Ensure effective resource utilization and flag system errors/bugs through Service Now
- Training & Knowledge Management
- Train new hires and facilitate knowledge transfer within the team
- Create and maintain training documentation and materials for internal use
- Provide ongoing training and guidance on contract management best practices
- Support ad hoc projects as assigned
What You Bring
- 5+ years of experience in contract administration, sales operations, or related role
- Proficiency in Salesforce (SFDC) with report building capabilities
- Experience with Docu Sign and contract management systems
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Detail-oriented with strong organizational abilities
- Ability to work independently and manage multiple priorities
- Proficiency in Microsoft Office Suite
- Preferred Qualifications
- Bachelor's degree in Business Administration or related field
- Experience with JIRA and Service Now ticketing systems
- Previous experience in training and documentation development
- Familiarity with quote-to-cash (Q2C) or Deal Desk related processes
- Experience in process improvement initiatives
About us
Zoom Info (NASDAQ: GTM), the all-in-one AI GTM platform, enables sales, marketing, and customer success teams to execute their go-to-market strategy with confidence.
Powered by the industry's most comprehensive B2B data, including more than 100 million companies, 500 million contacts, and billions of signals, Zoom Info delivers the intelligence, automation, and integrations that modern revenue teams need to identify, engage, and convert their best buyers.
Zoom Info is committed to protecting your privacy when you apply for jobs with us.
Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.
Zoom Info may use a software-based assessment as part of the recruitment process.
More information about this tool, including the results of the most recent bias audit, is available here.
Zoom Info is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status.
We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law.
We also consider qualified candidates with criminal histories in accordance with legal requirements.
- For
- Massachusetts
Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
An employer who violates this law shall be subject to criminal penalties and civil liability.
Zoom Info does not administer lie detector tests to applicants in any location.
Senior Contracts Administrator London, United Kingdom employer: ZoomInfo Technologies LLC
At ZoomInfo, we foster a vibrant work culture where innovation and collaboration thrive, making it an exceptional place for an Enterprise Account Manager to grow their career. With a focus on empowering employees through competitive compensation, unlimited earning potential, and exciting career advancement opportunities, you will be part of a dynamic team that celebrates success and drives impactful results. Join us in a supportive environment where your contributions are valued, and you can truly make a difference in the fast-paced world of market intelligence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Contracts Administrator London, United Kingdom
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We think you need these skills to ace Senior Contracts Administrator London, United Kingdom
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at ZoomInfo Technologies LLC, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at ZoomInfo Technologies LLC
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with ZoomInfo Technologies LLC’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
