Sales Operations Coordinator (m/f/d) - Fitness Industry - London

Your daily workout

As our Sales Operations Coordinator (m/f/d) in our brand new London office you will act as a strategic partner to our regional sales team, ensuring seamless CRM management and supporting high-impact events. You will drive our growth in the UK by qualifying inbound leads and identifying new business opportunities through proactive outreach. If you are a communicative professional eager to lead the digital transformation of the fitness industry, apply now and give your career a workout!

• Sales Support: You assist regional sales managers in implementing the local sales strategy, organizing, and following up on event invitations.
• Campaign Execution: You record your activities and information in our CRM tool, Salesforce, to make targeted outbound calls based on defined marketing and sales campaigns.
• Continuous Improvement: You contribute proactive ideas to improve our products and optimize processes, based on market feedback.
• System Compliance: You ensure that every lead handed over contains all necessary qualification details within our CRM to facilitate a seamless transition to the sales representatives.
• CRM Maintenance: You maintain and update our CRM tool, Salesforce.com, to ensure the data is accurate and up to date.
• Event Logistics: You occasionally assist the Sales Enablement Manager by providing administrative and logistical support for sales enablement, including on-site coordination for customer visits, showroom events, internal training events and hospitality.
• Scheduling: You are coordinating qualified appointments for the Sales team in the UK.
• Lead Management: You process all inbound enquiries to the business. You qualify any lead generated by marketing or sales activities, book appointments and pass to the sales team for follow up and management.
• Business Development: You independently identify potential clients for other products in our portfolio and seize cross-selling opportunities, also via cold and warm calling.

Your fitness level

• Experience: You are experienced in customer relations, preferably in the fitness sector.
• CRM: You are experienced in working with CRM tools (ideally Salesforce).
• Background: You have completed professional commercial training or equivalent studies.
• Communication: You possess excellent communication skills in English, both verbal and written, and enjoy speaking on the phone.
• Empathy: You are empathetic and able to adapt to the people you interact with.
• Mindset: You are known for your reliable, solution-oriented work approach and are a team player.

Your training goal for your first 6 months

• Performance Evaluation: You provide a comprehensive recap of your initial half-year, highlighting core competencies gained, engagement statistics, and a specific tactical adjustment that improved appointment conversion rates.
• Inbound Management: You take ownership of all incoming prospects for the UK market, ensuring accurate documentation and maintaining a proactive approach to follow-up communications.
• Team Integration: You establish yourself as a vital component of the broader sales department, working in close collaboration with your colleagues.
• Event Coordination: You play an active role in supporting our events, contributing to both the organized preparation and the subsequent management of attendee relationships.
• Operational Reliability: You serve as a dependable partner for the sales team, promoting consistent communication to ensure our market approach remains aligned with live data and field observations.

The equipment we provide

• Culture: Join our successful team of the innovation leader in the fitness and health industry.
• Growth Company: Be part of a fast-growing, and solid-financed German technology company aiming to lead the digital transformation within its industry.
• Development: Develop your skills with varied, challenging tasks and regular feedback to benefit from a steep learning curve.
• Discounts: Get a variety of great discounted offers, from fashion to leisure, through our employee benefits portal.
• Fitness: Train in our premium health-focused onsite gym.
• Work-Life-Balance: Benefit from flexible working hours, hybrid policy (at least 2 days per week in the office), and 26 days of vacation per year.
• Pension Scheme: Profit from our employer subsidized pension.
• Health insurance: Benefit from our offered health insurance package covering e.g. core or dentist cover.
• Mentoring Program: Exchange knowledge and grow together across teams and locations through our self-organized mentoring platform.