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For Companies At a Glance
- Tasks: Recruit and onboard courier customers while building local partnerships to drive growth.
- Company: Join Lime, a leading global micromobility company on a mission for sustainable transport.
- Benefits: Hybrid work model, competitive salary, and the chance to make a real impact.
- Other info: Exciting opportunity for growth in a fast-paced, dynamic environment.
- Why this job: Be the face of innovation in London's delivery community and shape the future of transport.
- Qualifications: Experience in community engagement and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: London, United Kingdom
Employment Type: Full time
Location Type: Hybrid
Department: Product
Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered more than one billion rides in cities around the world. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership.
Lime is hiring a 6 month Fixed Term Delivery Community Consultant to join our Commercial Delivery team! In this role, you will report into the Vertical Lead. Commercial Delivery is an early‑stage Lime product for LEV couriers using Lime’s shared fleet. Following strong traction in our London pilot, we are looking for a hands‑on lead to be the face of the program on the ground. You will drive local growth and community health by turning market feedback into product reality.
Lime is at an exciting inflection point as we scale rapidly toward our next stage of growth. As we grow our category leadership, we are transitioning to a more structured, high‑performing organization and need someone who thrives in this evolution. The ideal candidate has experience scaling teams, products, or processes in a fast‑paced, high‑growth environment and can balance execution with strategy.
This is a hybrid position that combines remote and onsite work. The incumbent will be required to be onsite in London to engage with customers and partners.
What You’ll Do:
- Recruit and onboard courier customers in the London market to drive pilot growth.
- Build and maintain strategic relationships with ghost kitchens and other local partners.
- Identify and evaluate promising locations for battery swap stations to support fleet efficiency.
- Support customers with day‑to‑day issues in‑market and provide active moderation in community WhatsApp groups.
- Gather structured feedback from the pilot and translate it into clear product and business recommendations.
- Act as the ‘eyes and ears’ on the ground for customer sentiment, adoption barriers, and pain points.
- Own the local community health and customer success lifecycle within the London market.
About You:
- Deeply involved and active within the delivery or courier community.
- Proven ability to build relationships with local business owners and partners.
- Strong communication skills with the ability to represent Lime’s brand in the field.
- Analytical mindset capable of turning qualitative feedback into structured reports.
- Ability to work independently in a fast‑paced, founder‑led environment.
- Must be based in London and available for frequent local travel.
Preferred Experience:
- Previous experience in local market operations or growth.
- Familiarity with the London courier and food delivery landscape.
- Experience with community management via digital channels (WhatsApp, etc.).
If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.
Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email for assistance.
Delivery Community Consultant in London employer: Zoomcar
Contact Detail:
Zoomcar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Community Consultant in London
✨Tip Number 1
Get to know the local courier scene! Attend community events or meet-ups where you can chat with potential candidates and partners. Building those relationships face-to-face can really set you apart.
✨Tip Number 2
Leverage social media to connect with the delivery community. Join relevant groups on platforms like WhatsApp or Facebook, and engage in conversations. This will help you understand their needs and show that you're genuinely interested.
✨Tip Number 3
Don’t just wait for feedback—actively seek it out! Create surveys or polls to gather insights from your community. This not only helps you improve but also shows that you value their opinions.
✨Tip Number 4
When you’re ready to apply, make sure to do it through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Lime!
We think you need these skills to ace Delivery Community Consultant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Delivery Community Consultant role. Highlight your experience in the delivery or courier community, and show us how your skills align with Lime's mission and values.
Show Your Passion: We want to see your enthusiasm for shared micromobility! In your application, share why you're excited about working with Lime and how you can contribute to our growth in the London market.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. This will help us understand your qualifications and how you can make an impact at Lime.
Apply Through Our Website: Don’t forget to submit your application through our careers page! It’s the best way for us to receive your details and ensure you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Zoomcar
✨Know Your Community
Before the interview, dive deep into the London delivery and courier scene. Familiarise yourself with local businesses, ghost kitchens, and the challenges couriers face. This knowledge will help you demonstrate your passion for the community and how you can contribute to Lime's mission.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships in previous roles. Whether it's with local partners or within a community, be ready to discuss specific instances where your communication skills made a difference. This will highlight your ability to represent Lime's brand effectively.
✨Be Data-Driven
Since the role involves gathering feedback and translating it into actionable insights, come prepared with examples of how you've used data to inform decisions in past positions. Discuss any analytical tools or methods you've employed to turn qualitative feedback into structured reports.
✨Embrace the Fast-Paced Environment
Lime is looking for someone who thrives in a high-growth setting. Share experiences where you've successfully navigated rapid changes or scaled operations. Highlight your adaptability and how you can balance execution with strategic thinking to drive local growth.