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- Tasks: Drive sales growth through Zoom's virtual agent solution across EMEA.
- Company: Join Zoom, a leader in collaboration technology, helping people connect and communicate better.
- Benefits: Enjoy a hybrid work environment, wellness perks, and a supportive workplace culture.
- Why this job: Be a market evangelist, enhancing customer experiences with cutting-edge AI technology.
- Qualifications: Sales experience, knowledge of conversational AI, and excellent communication skills required.
- Other info: Zoom values diversity and inclusion, welcoming applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
As a Zoom Virtual Agent Sales Specialist, you will be driving sales and revenue growth through Zoom's virtual agent solution across the EMEA region. Your primary focus will be to grow awareness, adoption, and deployment of Zoom Virtual Agent (ZVA) among current Zoom customers. You will be a market evangelist within Zoom sales teams, Zoom partners, existing Zoom customers, and customer prospects. You will help customers re-imagine their customer and employee experiences, building on the global Zoom infrastructure to enhance customer and employee journeys through AI, providing personalized, prescriptive, and proactive experiences.
What we’re looking for:
- Demonstrated track record of meeting or exceeding sales targets.
- Lead conversations around Conversational AI and chatbot CX in a SaaS environment, with a deep understanding of the sales process and customer journey.
- Deep knowledge and experience in virtual agent technologies, chatbot platforms, or conversational AI applications.
- Ability to collaborate effectively with cross-functional teams and present ideas and recommendations to stakeholders.
- Excellent communication and interpersonal skills.
- Experience with CRM systems, sales tools, and marketing automation platforms is advantageous.
- Ability to adapt quickly to new technologies and processes in a fast-paced, dynamic environment.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Ways of Working:
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person, is indicated in the job description/posting.
Benefits:
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About Us:
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our Commitment:
We believe that the unique contributions of all Zoomies drive our success. To ensure our products and culture incorporate everyone's perspectives and experiences, we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities, and perspectives, including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Zoom Virtual Agent Sales Specialist - EMEA employer: Zoom
Contact Detail:
Zoom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Zoom Virtual Agent Sales Specialist - EMEA
✨Tip Number 1
Familiarise yourself with Zoom's virtual agent solutions and the latest trends in conversational AI. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current Zoom employees or industry professionals who have experience in sales and AI technologies. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've met or exceeded sales targets in previous roles. Highlighting your achievements will showcase your capability and align with the expectations for this position.
✨Tip Number 4
Demonstrate your adaptability by sharing experiences where you've successfully navigated new technologies or processes. This will show that you're ready to thrive in Zoom's fast-paced environment.
We think you need these skills to ace Zoom Virtual Agent Sales Specialist - EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales, particularly in SaaS and virtual agent technologies. Use specific metrics to demonstrate how you've met or exceeded sales targets in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for Conversational AI and how it can enhance customer experiences. Mention your understanding of the sales process and your ability to collaborate with cross-functional teams.
Showcase Relevant Skills: Emphasise your communication and interpersonal skills, as well as your familiarity with CRM systems and sales tools. Provide examples of how you've successfully adapted to new technologies in fast-paced environments.
Research Zoom's Culture: Familiarise yourself with Zoom's workplace culture and values. Mention in your application how your personal values align with their commitment to diversity and inclusion, and how you can contribute to their mission.
How to prepare for a job interview at Zoom
✨Showcase Your Sales Achievements
Be prepared to discuss specific examples of how you've met or exceeded sales targets in the past. Highlight your strategies and the impact they had on revenue growth, especially in a SaaS environment.
✨Demonstrate Knowledge of Conversational AI
Familiarise yourself with the latest trends and technologies in conversational AI and chatbot platforms. Be ready to discuss how these can enhance customer experiences and how you can leverage them in your role.
✨Prepare for Cross-Functional Collaboration
Think of examples where you've successfully collaborated with different teams. Zoom values teamwork, so be ready to explain how you can work effectively with sales, marketing, and technical teams to drive adoption of the Zoom Virtual Agent.
✨Exhibit Strong Communication Skills
Practice articulating your ideas clearly and confidently. Since this role involves presenting to stakeholders, ensure you can convey complex concepts in an understandable way, showcasing your excellent interpersonal skills.
