Zoom is seeking a CX Technical Advisor to empower strategic partners to deploy and manage Zoom's Contact Center solutions effectively. You will combine technical depth with hands-on coaching and data-driven account monitoring to protect customer retention and drive adoption at scale.
You will work with product, engineering, and enablement teams to translate rapid product developments into clear guidance, build playbooks, and monitor adoption trends across customer accounts to grow successful
#J-18808-LjbffrPartner Enablement Lead - Contact Center (Remote) employer: Zoom
Zoom is an exceptional employer that fosters a collaborative work culture, encouraging cross-functional alignment and innovation. With a hybrid work model and comprehensive benefits, employees enjoy a supportive environment that prioritises their well-being and professional growth. The opportunity to lead impactful channel marketing initiatives in emerging markets makes this role not only rewarding but also pivotal in shaping the future of the company.