At a Glance
- Tasks: Drive sales of Zoom Phone, helping businesses transition to AI-driven communications.
- Company: Join a leading tech company focused on innovative cloud solutions.
- Benefits: Enjoy a supportive workplace culture with great perks and work-life balance.
- Other info: Hybrid role with opportunities for career growth in a collaborative environment.
- Why this job: Be at the forefront of transforming business communications with cutting-edge technology.
- Qualifications: 5+ years in sales within UCaaS or telephony, with strong relationship-building skills.
The predicted salary is between 63000 - 77000 £ per year.
In this role, you will work at the intersection of consultative selling and cloud communications, helping UK&I organisations move beyond legacy telephony to an intelligent, AI-first experience with Zoom Phone. You will partner closely with Account Executives and channel partners to drive net-new and upsell opportunities across the Mid-Market and Enterprise segments, supporting the full sales cycle from discovery through to close. This is a high-impact specialist sales position where your deep UCaaS expertise shapes how customers understand and adopt the future of business communications. This is a hybrid position that requires on-site presence 2 days per week at our London, UK office.
The Zoom Phone sales team sits at the heart of Zoom Workplace, helping organisations replace legacy telephony with a cloud-native, AI-first communications platform. We work alongside Account Executives and channel partners with a consultative, customer-centric approach, showing businesses how voice, meetings, chat, and AI come together in a single solution. Our mission is to grow Zoom’s presence across UK&I by demonstrating that modern telephony is about unlocking the intelligence within every conversation.
Responsibilities
- Partner with Account Executives and channel partners to identify, develop, and close net-new and upsell Zoom Phone opportunities across Mid-Market and Enterprise segments.
- Deliver customer-specific Zoom Phone and AI-driven services demos tailored to each prospect’s business needs.
- Design and execute product and solution training programmes for Sales Engineers and channel partners.
- Drive pipeline hygiene by accurately tracking bookings, opportunities, and forecasts against quota in Salesforce CRM.
- Develop and maintain deep knowledge of Zoom’s product differentiators, competitive landscape, and UCaaS sales methodologies.
- Serve as an escalation point for strategic opportunities, providing senior-level expertise to accelerate deals.
- Collaborate with internal product teams to surface customer feedback and influence product direction.
- Identify new ways to develop Zoom’s UCaaS go-to-market strategy across the UK&I region.
What We’re Looking For
- 5+ years of experience in a Direct Sales or Sales Overlay role within the UCaaS, Cloud PBX, or telephony space (e.g. CUCM, Avaya, Microsoft), covering Mid-Market and Enterprise segments.
- Proven track record of direct Cloud PBX/UCaaS product sales with consistent attainment against quota.
- Established channel partner relationships and an industry network that drives opportunity and engagement in the UK&I market.
- Demonstrated ability to lead executive-level conversations with C-Suite and VP-level stakeholders, addressing complex business needs.
- Strong financial selling acumen, including ROI and TCO analysis for UCaaS and AI-driven solutions.
- Experience managing a multi-channel pipeline and forecast with rigour, using Salesforce CRM or equivalent.
- BA/BS degree or equivalent experience.
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.
Zoom Phone Sales Specialist in London employer: Zoom
Zoom is an exceptional employer that fosters a dynamic and inclusive work culture, encouraging collaboration and innovation among its teams. With a strong focus on employee growth, we offer numerous opportunities for professional development and career advancement, all while being based in the vibrant city of London. Join us to be part of a forward-thinking company that values your contributions and supports your journey towards meaningful success.
StudySmarter Expert Advice🤫
We think this is how you could land Zoom Phone Sales Specialist in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Zoom Phone Sales Specialist at Zoom, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Zoom. Tailor your message to explain why you’re drawn to them and how you can contribute as a Zoom Phone Sales Specialist. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Zoom Phone Sales Specialist in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Zoom:When writing your cover letter, make sure to tailor your message specifically for Zoom. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Zoom
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Zoom that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Zoom that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Zoom’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
